Hi, I’m
Justin Mattson
Insurance Agent
Bedford,VA
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry and financial concepts. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
5
years of professional experience
Work History
Senior Life/Bankers Life Insurance Company Of America
Licensed Insurance Agent
07.2021 - 06.2022
Job overview
- Promoted products and services using upselling and other sales strategies.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Utilized CRM software to manage client relationships.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
Sprint
Lead Sales Representative
09.2019 - 06.2021
Job overview
- Presented professional image consistent with company's brand values.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Recorded accurate and efficient records in customer database.
- Trained new employees on customer service, money handling and organizing strategies.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Exxon Mobil
Fuel Station Attendant
07.2022 - Current
Job overview
- Responded to customer requests efficiently and with knowledgeable assistance.
- Built trustful relationships with customers to encourage return visits.
- Responded to all customer inquiries thoroughly and professionally.
- Maintained inventory of all saleable items.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
Education
Virginia Western Community College, Roanoke, VA
A.A. from Psychology
Skills
- Critical Thinking - Logic, Reason
- Leadership - Independent, Teamwork
- Problem Solving - Analysis, Risk Assessment, Decision Making
- Communication - Speaking, Active Listening, non-verbal
- Adaptability - Learning, Proficient
- Persuasion - Suggestion, Influence
- Social Perceptiveness - Awareness, Involuntary Communication
- Self-Consciousness - Mindfulness, Self-awareness
Timeline
Fuel Station Attendant
Exxon Mobil
07.2022 - Current
Licensed Insurance Agent
Senior Life/Bankers Life Insurance Company Of America
07.2021 - 06.2022
Lead Sales Representative
Sprint
09.2019 - 06.2021
Virginia Western Community College
A.A. from Psychology
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