Justin McCallum
Buckeye,AZ
Summary
Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
7
7
years of professional experience
Work History
Driver
WinCo Foods LLC
07.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- I drive a 53-foot tracker trailer.
- Delivering trailers on a drop and hook program to various stores around Arizona, California and Nevada.
- Complete various back hauls to multiple locations to pick up products for WinCo distribution center.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
DRIVER
DBA CONSTRUCTION
11.2022 - 06.2023
- I efficiently, safely, and effectively drive 10 and 16 wheeler dump tucks, water trucks, and tractor-trailers to haul heavy equipment to various jobs sites state wide
- On every vehicle I am assigned to I properly assess the vehicle via a pre and post trip
- I am not afraid of hard work as I do frequent offer my assistance to the labor crew if time permits
- For labor work I have pour and spread concrete, dug trenches, spread heavy strong adhesive on bridges.
DRIVER
CONGO BRANDS LLC
11.2021 - 07.2022
- I loaded the box truck and properly secured the flats of energy drinks to prevent damage during transportation
- My routes included both pick-ups and deliveries.
- I consistently made all my stops on my route in a timely manner and keep the proper documentation per delivery
- Furthermore, I was recognized on many occasions for being the best performer on the team praised for being safe, efficient and a team player
- In addition to driving, I assisted in organizing and inventorying the warehouse
- Operated a forklift daily and preformed forklift inspection sheet regularly.
FRAUD CLAIMS SPECIALIST
BANK OF AMERICA
11.2020 - 11.2021
- I work with Checking, Saving and Credit account members to assess claims and file fraud
- It is my job to prevent, detect and investigate any signs of external and internal fraud
- Using prior learned de-escalation skills, I am more than capable of providing assistance to customers who are the victim of financial fraud
- I was trained to determine in the moment if the customer I am speaking with could be the fraudster to our customer’s account and take necessary action to protect the account further
- To aid our team in being top performers I send out weekly emails pertaining to new protocols, rules, and tips that I have found helpful lending in my success as a top performer in my department.
RESOLUTION LEAD SPECIALIST
AMERICAN HOME SHIELD
02.2017 - 04.2019
- I worked with account managers and clients to resolve case work
- I effectively managed and investigated multiple accounts and solutions until the best path was laid out
- Frequently researched and resolved billing issues for customers
- Successfully communicated with agents, customers, and vendors via phone and email
- Coached agents’ front line on proper procedures and regulations regarding company policies
- I am adept in Star and Quickbooks systems
- When needed would assist as acting supervisor to aid in the functions of our day to day.
Education
10.2022
08.2022
11.2021
High School Diploma -
Westview High School
Avondale, AZ05.2014
Skills
- Time Management
- Customer Service
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- City and non-city driving
- GPS and route planning
- Safety Protocols
- Vehicle Inspection
Awardsandpromotions
- Recognized at a top driver 2 months in a row.
- Utilized as an example of good safety for all new employees.
Recommendations
- Aron Stewart, (913) 709-4202
- Sandy Valenti, (480) 619-1020
- Caleb Smith, (480) 489-5632
- Cesar Pantoja, (219) 973-7769
Timeline
Driver
WinCo Foods LLC
07.2023 - Current
DRIVER
DBA CONSTRUCTION
11.2022 - 06.2023
DRIVER
CONGO BRANDS LLC
11.2021 - 07.2022
FRAUD CLAIMS SPECIALIST
BANK OF AMERICA
11.2020 - 11.2021
RESOLUTION LEAD SPECIALIST
AMERICAN HOME SHIELD
02.2017 - 04.2019
High School Diploma -
Westview High School
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