Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Justin McCollum

Northville,MI

Summary

Enthusiastic Student Teacher with good leadership and interpersonal skills, ready to practice in my chosen field of Education. Talented in providing strong quality instruction and creating positive learning environments. Dedicated to helping create supportive, stimulating and learning-focused classroom environments. Looking to secure a full time position.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Allstate Insurance Co
06.2018 - Current
  • Handle customer inquiries and suggestions courteously and professionally.
  • Actively listen to customers, handle concerns quickly and escalate major issues to supervisor.
  • Answer constant flow of customer calls with minimal wait times.
  • Answer customer telephone calls promptly to avoid on-hold wait times.
  • Clarify customer issues and determine root cause of problems to resolve product or service complaints.

Student Teacher Middle School

Dexter Public Schools
01.2023 - 04.2023
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Assigned daily lesson plans designed to motivate students and allow for creativity.
  • Prepared daily lesson plans for activities.
  • Identified signs of emotional or developmental problems in students.

Student Teacher

Novi High School
09.2021 - 11.2021
  • Worked with classroom teacher to learn about current standards and best practices.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
  • Cultivated positive relationships with administration, teaching staff, and students.

Education

Bachelor of Arts - Postsecondary Education

Eastern Michigan University
Ypsilanti, MI
12.2023

High School Diploma -

Salem High School
Canton, MI
06.2016

Skills

  • Account Management
  • Retail Sales Customer Service
  • Stocking and Replenishing
  • Report Preparation
  • Significant computer and IT skills

Additional Information

I have a deep interest in Linguistics, that I discovered during my college career, with todays wide availability in technology to self teach secondary languages, I am learning Spanish and German.


I am setback slightly on graduation, due to Covid, and a late semester 2022 major shoulder repair surgery, not lack of drive. I am eagerly ready to start my career as a teacher.

Languages

Spanish
German

Timeline

Student Teacher Middle School

Dexter Public Schools
01.2023 - 04.2023

Student Teacher

Novi High School
09.2021 - 11.2021

Customer Service Representative

Allstate Insurance Co
06.2018 - Current

Bachelor of Arts - Postsecondary Education

Eastern Michigan University

High School Diploma -

Salem High School

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Justin McCollum