JUSTIN MCCOY
Rock Hill,US
Summary
I was a floater was also cross train in different around the wearhouse worked on a assembly line making transmissions from scratch Packer/Scanner, Ross distribution center. Part time packer/Scanner Scanned boxes to improve production Float around to places that needed help Earned blue chip for high speed and good performance Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
9
9
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
Rock Hill, South Carolina
02.2024 - 12.2025
- Supervised team members during peak hours to ensure efficient service.
- Trained new employees on operational procedures and customer service standards.
- Resolved customer complaints quickly to enhance satisfaction and loyalty.
- Assisted in preparing food and beverages according to Dunkin' quality standards.
- Assisted in training new employees on shift operations.
Machine operator/Floater
Transaxle Manufacturer of America
Rock Hill, US
05.2022 - 03.2024
- I was a floater was also cross train in different around the wearhouse
- Worked on a assembly line making transmissions from scratch
- Operated machinery for efficient production of automotive components.
- Loaded raw materials and ensured proper alignment for optimal output.
- Collaborated with team members to maintain a safe working environment.
Packer/Scanner
Ross distribution center
Rock Hill, US
08.2022 - 02.2023
- Part time packer/Scanner
- Scanned boxes to improve production
- Float around to places that needed help
- Earned blue chip for high speed and good performance
- Packaged products accurately for shipment to retail locations.
- Inspected items for quality assurance before packing.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
Unloader Associate
Target
Charlotte, North Carolina
05.2020 - 01.2022
- Unloaded merchandise from trucks and organized stock in designated areas.
- Inspected products for damage and reported issues to management.
- Operated hand trucks and pallet jacks for efficient movement of goods.
- Maintained cleanliness and safety standards in unloading areas.
- Followed safety protocols to ensure a hazard-free environment during operations.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
Team Leader
Softex
Rock Hill, US
02.2017 - 11.2019
- Trained the employees to make sure they were following company procedures
- Made sure everybody had proper PPE before the everyone get on the floor
- Keep Record of all product that gets produced in the departmart
- Also most importantly I made sure to help if one is behind or if he/she struggles so we can meet our goal.
Cart attendant
Walmart
Rock Hill, US
08.2017 - 04.2019
- Gathered carts from the parking lot
- Made sure there was shopping carts for customers on the inside, with a well awareness
- Helped customers serive with pick up and drop off
- Organized carts in designated areas for efficient access.
- Assisted customers with loading purchases into vehicles.
- Maintained cleanliness and safety of cart areas and surrounding spaces.
- Reported maintenance issues for damaged carts to management promptly.
Education
High School Diploma - Basic
Northwestern High School
Rock Hill, South Carolina06.2013
Skills
- Time Management
- Team supervision
- Customer service
- Employee training
- Quality assurance
- Safety compliance
- Problem solving
- Performance analysis
- Multitasker
- Fast moving
- Work ethic
- Conflict resolution
- Effective communication
- Customer service focus
- Shift leadership
Timeline
Shift Leader
Dunkin' Donuts
02.2024 - 12.2025
Packer/Scanner
Ross distribution center
08.2022 - 02.2023
Machine operator/Floater
Transaxle Manufacturer of America
05.2022 - 03.2024
Unloader Associate
Target
05.2020 - 01.2022
Cart attendant
Walmart
08.2017 - 04.2019
Team Leader
Softex
02.2017 - 11.2019
High School Diploma - Basic
Northwestern High School