Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liticia Jackson-Villegas

Server/Nurse Tech/Student Nurse
Rock Hill,SC

Summary

I have waitressed my entire life. This career has allowed me the flexibility and convenience to be present with my children as they participate in activities that I did not experience growing up. Also, it taught me how deal with a wide range of people in an professional and empathetic manner. I decided at a point in time that I wanted to take a chance at nursing. With the support of my husband and family, I did eventually make it to clinicals. After failing short my first attempt, I tested back where I left off 3 years later. I gave it my all, but unfortunately I fell below the mark once more.

Overview

22
22
years of professional experience

Work History

Server Shift Leader

Golden Corral Buffet And Grill
Rock Hill, SC
02.2003 - Current
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Nurse Technician

Emcompass Health
Rock Hill, SC
06.2019 - 08.2021
  • Maintained patient stability by checking vital signs and weight.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prepared and maintained records of patient progress and services performed to report changes in patient condition.
  • Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

No Degree - Nursing

York Technical College
Rock Hill, SC

Certified Nursing Assistant -

York Technical College
Rock Hill, SC
06.2019

High School Diploma -

Chester High School, Chester SC
Chester SC
06.2001

Skills

  • Specials Promotion and Upselling
  • Team Player
  • Verbal and Written Communication
  • Point of Sale Systems
  • Staff Training
  • Warm and Friendly
  • Customer Service and Rapport
  • Conflict and Complaint Resolution
  • Workflow Coordination
  • Cool Under Pressure
  • High Energy and Stamina
  • Relationship Building

Timeline

Nurse Technician

Emcompass Health
06.2019 - 08.2021

Server Shift Leader

Golden Corral Buffet And Grill
02.2003 - Current

No Degree - Nursing

York Technical College

Certified Nursing Assistant -

York Technical College

High School Diploma -

Chester High School, Chester SC
Liticia Jackson-VillegasServer/Nurse Tech/Student Nurse