Justin Melton

• Executed standard store operating procedures to ensure compliance and operational efficiency.
• Created a friendly and open environment that warranted discovery and ideas to provide an overall positive experience for team members and customers alike.
• Completed T-Mobile trainings across store areas to enhance product knowledge and promote current promotions for improved customer retention.
• Delivered exceptional customer service to connect customers with their daily needs while fostering relationships for repeat and new business.
• Trained and mentored team members on best practices and operational procedures.
• Coordinated inventory management, optimizing stock levels to meet production demands.

• Attended multiple conventions to showcase products and connect with potential customers. for setting up and exhibiting relevant products.
• Provided exceptional customer service and product information.
• Supervised a team of two to three workers to ensure smooth operations during shifts. of two to three workers during operating hours.
• Purchased, sold, and traded Funko Pops, apparel, mystery bags, and other items for customer consumption.
• Researched current item releases and future product purchases to inform inventory decisions.

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Supervised night shifts, managing a closing crew of two to three employees to ensure efficient operations.
• Operated two cash registers while addressing various product inquiries from guests, facilitating informed purchasing decisions.
• Ensured sales goals and helped to maintain/surpass those numbers implemented by corporate.

GPA: 4.0