Justin Milligan
Durant,Oklahoma
Summary
Results-driven Business Leader with expertise in driving revenue growth and enhancing team performance. Skilled in recruiting, training, and motivating teams to surpass objectives. Proven track record in retail success, operational efficiency, and financial leadership. Committed to adapting business strategies to meet changing market conditions and customer preferences.
Overview
18
18
years of professional experience
Work History
Senior Enterprise Strategist
Choctaw Nation of Oklahoma
Durant, OK
07.2026 - Current
- Developed strategic plans aligned with Choctaw Nation of Oklahoma tribal priorities
- Advised leadership on community programs and organizational initiatives
- Analyzed data to guide Choctaw Nation decision-making and planning
- Coordinated cross-functional teams across tribal departments and service areas
- Prepared executive briefings for Choctaw Nation leaders and stakeholders
- Facilitated meetings to align goals, timelines, and action plans
- Supported long-range planning for Choctaw Nation services and initiatives
- Reviewed current processes to identify areas for improvement or optimization.
Fulfillment Coach
Wal-mart Stores Inc.
Sherman, Texas
10.2025 - 07.2026
- Managed inventory to maintain stock availability and organization.
- Coordinated scheduling to optimize workforce efficiency during peak hours.
- Coordinated scheduling to enhance workforce efficiency during peak hours.
- Collaborated with management on strategic initiatives to drive operational improvements.
Store Manager
Wal-mart Stores, Inc.
Oklahoma City, Oklahoma
07.2022 - 10.2025
- P&L responsibility to include the management of store sales, expenses, and operating income.
- P&L responsibility includes the management of store sales, expenses, and operating income.
- Used strong issue resolution and communication skills to cultivate and strengthen a lasting culture and standards.
- Oversaw merchandising expectations to maintain operational excellence at a store level and in different instances throughout the market.
- Identified operational issues and implemented process improvements to enhance workplace safety and productivity.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Store Lead/Co Manager
Wal-mart Stores, Inc.
Durant, Oklahoma
07.2018 - 07.2022
- Reviewed budgetary data to ensure alignment with organizational goals and objectives.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Administered personnel functions of the budget department including hiring, training and performance ratings.
- Collaborated with recruitment and HR to meet hiring targets and streamline onboarding processes.
- Led initiatives to enhance work processes and provided training support for team members.
- Reviewed budgetary data for accuracy and consistency with goals and objectives.
Assistant Manager/Support Manager
Wal-mart Stores, Inc.
Texarkana, Texas
03.2009 - 07.2018
- Cultivated professional relationships with team members to enhance customer service effectiveness.
- Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
- Established and monitored customer care performance indicators and service level metrics to boost employee productivity.
- Communicated sales targets and worked with front-line supervisors to enhance revenue numbers and promotional techniques.
- Developed open and professional relationships with team members, enabling better, more effective customer service.
- Onboarded new employees on company policies, procedures, and customer service standards.
Merchandiser
Mondelez International
Texarkana, TX
04.2015 - 02.2017
- Coordinated planogram execution with store management to ensure optimal product placement.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Gathered and moved materials and equipment for displays, supporting effective merchandising.
- Communicated and coordinated planogram execution with store management.
- Monitored stock to maintain sufficient quantity of featured product.
- Monitored stock levels to ensure availability of featured products, enhancing customer experience.
- Assisted in gathering and moving materials and equipment for assigned displays.
Education
BBA - Business Administration
Southeastern Oklahoma State University
Durant, OKAssociate of Arts - Business Administration
Eastern Oklahoma State College
Wilburton, OKSkills
- Strategic operations management
- Cross-functional team leadership
- Operational strategy development
- Data-driven decision making
- Financial strategy alignment
- Strategic planning
- Talent development strategies
- Data analysis tools
- Organizational leadership
- Strategic initiative planning
Experience
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Timeline
Senior Enterprise Strategist
Choctaw Nation of Oklahoma
07.2026 - Current
Fulfillment Coach
Wal-mart Stores Inc.
10.2025 - 07.2026
Store Manager
Wal-mart Stores, Inc.
07.2022 - 10.2025
Store Lead/Co Manager
Wal-mart Stores, Inc.
07.2018 - 07.2022
Merchandiser
Mondelez International
04.2015 - 02.2017
Assistant Manager/Support Manager
Wal-mart Stores, Inc.
03.2009 - 07.2018
BBA - Business Administration
Southeastern Oklahoma State University
Associate of Arts - Business Administration
Eastern Oklahoma State College