Summary
Overview
Work History
Education
Skills
Timeline

Justin Moore

St.Peters,Missouri

Summary

Dynamic leader with a proven track record at Dairy Queen Grill & Chill, adept in inventory management and team leadership. Excelled in enhancing customer satisfaction and mentoring staff for career progression. Skilled in verbal and written communication, demonstrating significant improvements in operational efficiency and staff development.

Overview

5
5
years of professional experience

Work History

Manager

Dairy Queen Grill & Chill
08.2019 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.

Coach

Ravens VBC
09.2023 - 05.2024
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players' families to encourage support and involvement in their athletic growth.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Motivated athletes to become more robust, more agile, and more effective through training habits and proper nutrition.

Sales Canvasser

Midtown Home Improvements
07.2023 - 01.2024
  • Established credibility as a reliable source of product knowledge by staying up-to-date on industry developments and competitor offerings.
  • Enhanced customer satisfaction by addressing inquiries and providing relevant product information.
  • Enabled company growth through effective lead generation, contributing to increased sales and overall revenue.
  • Utilized persuasive skills to overcome objections, ultimately converting leads into satisfied customers.
  • Strengthened brand reputation by delivering exceptional customer service during all interactions.
  • Handled rejection professionally, maintaining enthusiasm throughout the day's work while continuously refining sales pitches for better results.

Custodian

Fort Zumwalt School District
10.2020 - 07.2021


  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces and premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.

Education

High School Diploma -

Fort Zumwalt South Highschool, O'Fallon, MO
05.2021
  • A+ Scholarship Recipient
  • Completed AP course in Physics
  • Awarded First Team All-State in Volleyball
  • Elected Captain of Volleyball Team

Skills

  • Inventory Management
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Product Management
  • Professional and Courteous
  • Purchasing management
  • Employee Coaching and Mentoring
  • Inventory Counts

Timeline

Coach - Ravens VBC
09.2023 - 05.2024
Sales Canvasser - Midtown Home Improvements
07.2023 - 01.2024
Custodian - Fort Zumwalt School District
10.2020 - 07.2021
Manager - Dairy Queen Grill & Chill
08.2019 - Current
Fort Zumwalt South Highschool - High School Diploma,
Justin Moore