Justin Murphy
Pittsburgh,PA
Summary
Upbeat, customer-focused Sales Associate with 7 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
20
20
years of professional experience
Work History
Sales Representative
Lipari Foods
Warren, MI
05.2018 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Managed inventory levels by ordering sufficient stock for each account.
- Trained sales team members
Grocery Department Manager
Giant Eagle
Pittsburgh, PA
06.2004 - 05.2018
- Supervised staff in the grocery department including hiring, training, scheduling and evaluating employees.
- Assisted customers in selecting appropriate items based on their needs or preferences.
- Conducted weekly meetings with team members to discuss goals and objectives for the week ahead.
- Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Business
University of Phoenix
Tempe, AZ05-2017
Skills
- Sales Development
- Customer Service
- Complex Problem-Solving
- Product and service knowledge
Affiliations
- West View Ross Baseball Association Board Member
References
References available upon request.
Timeline
Sales Representative
Lipari Foods
05.2018 - Current
Grocery Department Manager
Giant Eagle
06.2004 - 05.2018
Bachelor of Science - Business
University of Phoenix