JUSTIN MURRAY
MIDLAND,NC
Summary
Performance-Oriented Professional with a progressive background in Sales Development. Forward-Thinking Strategist with the ability to identify improvement processes. Active Communicator and Implementer of operations.
Overview
8
8
years of professional experience
Work History
Logistics Account Manager
Total Quality Logistics
04.2021 - Current
- Creates and manages a minimum of 20 BOL's for transport weekly
- Updates biweekly accounting reports that show 20 % of broker revenue increases over the third and fourth quarter
- Negotiates 5 logistic contracts per day
- Manages 2 customer service coordinators who support LAM’s operational efforts
- Handles day-to-day shipping and receiving overseeing more than 10 shipments per day
- Manages weekly freight budget of $2,500
- Implemented active communication strategies to improve processes, systems and behavior
- Makes a minimum 40 customer calls weekly
Psychiatric Health
Atrium Health, Davidson Behavioral Health
Charlotte
12.2019 - 04.2021
- Oriented patients onto a 22 patient co-ed unit
- Provided therapeutic care to patients during group therapy sessions (twice a day)
- Charted on 22 patients every 15 minutes to ensure patient safety
- Conducted group therapy twice a day with patients while promoting safe mental health practices
- Served as a liaison between patients and medical staff, including physicians, to ensure needs were met
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff
- Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions
Technical Recruiter
TekPartners
Charlotte
03.2019 - 12.2019
- Researched qualified candidates for over 20 companies, including 1 fortune 500 company
- Posted 5 weekly jobs to Indeed.com, Monster.com, and Jobs.com
- Negotiated 40 client contracts over a 6 month period
- Placed 1 candidate during training period and 9 other candidates after proving grounds
- Sourced 100 candidates a day with competencies in Java, .NET, and SQL
- Partnered with Market Manager to ascertain hiring needs and subsequently provide candidate recommendations
Communications Specialist
Navex Global
Charlotte
02.2018 - 02.2019
- Assisted customers by documenting detailed reports of workplace incidents
- Used active listening skills to record accurate reports that were used in workplace conflicts
- Documented a minimum of 30 workplace misconduct reports daily
- De-escalated level five calls that dealt with callers exhibiting suicidal ideation
- Diagnosed and documented 4 customer complaints an hour by utilizing provided tools and asking diagnostic questions
- Reviewed staff-written materials and edited for content and brevity
Inside Sales Rep
Red Ventures
Charlotte
01.2017 - 01.2018
- Negotiated media contracts between customers and the company
- Provided superior customer service to each customer ensuring the customer was satisfied before completing the sales call
- Scheduled 40 installations weekly
- Ranked in the top 25th Percentile of sales people
- Used digital methods and traditional telephone approaches to generate 20 sales leads a day
- Answered customers' questions regarding products, prices and availability
- Sold over $500,000 worth of commercial products
Education
English
DePauw University
Greencastle, INBachelor of Arts - English Literature
University of North Carolina At Charlotte
Charlotte, NC12.2016
Skills
- Staff supervision
- Carrier negotiations
- Shipping and receiving
- Recruitment strategies
- Candidate pipeline management
- Contracting
- Work authorizations
- Outbound calling
- Offer letters
- Public speaking
Timeline
Logistics Account Manager
Total Quality Logistics
04.2021 - Current
Psychiatric Health
Atrium Health, Davidson Behavioral Health
12.2019 - 04.2021
Technical Recruiter
TekPartners
03.2019 - 12.2019
Communications Specialist
Navex Global
02.2018 - 02.2019
Inside Sales Rep
Red Ventures
01.2017 - 01.2018
English
DePauw University
Bachelor of Arts - English Literature
University of North Carolina At Charlotte