Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Poke 2 Grill
12.2022 - Current
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Kept employees operating productively and working on task to meet business and customer needs.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Helped store management meet standards of service and quality in daily operations.
Caused change to happen due to very poor performance from some employees.
Golf Cashier/Arcade Attendant/Ride Attendant
Golf N' Stuff
12.2021 - 12.2022
Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
Fixed defective machines that were causing customers issues in our arcade.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
Monitored passengers and ride operations and enforced safety regulations.
Automotive Program Representative at State of California- Bureau of Automotive RepairAutomotive Program Representative at State of California- Bureau of Automotive Repair