Justin Nunez

IMD Supervisor

• Supported the integration of MHS GENESIS by replacing and configuring hardware peripherals, ensuring baseline operational readiness for over 3,000 assets across NMCP and 12 outlying clinics.
• Oversaw the management of a virtual application to ensure accurate and compliant attendance, resulting in 100% accountability of the commands manning.
• Supervised daily operations, ensuring adherence to safety protocols and mission readiness.

System Administrator

• Conducted graceful shutdowns of Windows Servers during power interruptions, preserving data integrity and maintaining network configuration stability across critical systems.
• Managed user account organization and access control over 5,000 staff and personnel, ensuring secure, compliant, and uninterrupted system accessability across the command.

• Led and trained a team of nine IT technicians on hardware and software troubleshooting, resulting in the successful resolution of over 3000 trouble tickets, and improved team efficiency.
• Supported in implementing Security Technical Implementation Guide (STIG) compliance and executing the Clonezilla imaging project during the Authority to Operate (ATO) process, enhancing system security.
• Accounted and recycled 1,000 military technological assets with the Defense Resolution and Marketing Office (DRMO) saving the command $500,000.
• Resolved Non-Secure Internet Protocol Router Network (NIPR) Global Broadcast Service (GBS) issues and Voice over Internet Protocol (VoIP) trouble tickets, restoring full functionality and minimizing communication disruptions.
• Assisted with patching system hardening, and compliance enforcement for the USNS Comfort network, enhancing cybersecurity posture and ensuring alignment with Navy security standards.
• Created 1,200+ user accounts with accurate file permissions, distribution groups, email security settings, and standardized naming conventions.
• Performed maintenance and replacement of network switches (Cisco) swapped UPS batteries, and diagnosed and resolved network drop issues at endpoints and switch levels.
• Provided technical support to end-users, resolving issues efficiently and enhancing user experience.