Justin Proctor
The Bronx
Summary
Accomplished professional with a proven track record enhancing pharmacy workflow and customer satisfaction through expert medication dispensing and problem-solving skills.
Skilled in income tax preparation and adept at managing sensitive information, ensuring accuracy and confidentiality.
Deadline-oriented Tax Professional adept at quickly assessing customer needs, developing strategic plans and completing returns to maximize deductions and minimize liabilities. Pursuing role with tax preparation services organization.
Alert Fire Safety Director with 4 years of comprehensive experience in developing fire safety plans and emergency procedures. Successful at ensuring all safety equipment is in place and fully functioning. Committed to reducing fire hazards by preparing for hazardous emergencies and collaborating with local fire department.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Walgreens
05.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Security Officer 11 Madison Ave
Beau Dietl & Associates
10.2018 - 06.2023
- Checked fire and life safety systems and equipment for proper placement at properties.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries, and panic.
- Oversaw the installation and maintenance of fire alarm systems, ensuring timely responses to potential threats.
- Kept thorough documentation regarding permits/licenses relating to my responsibilities as Fire Safety Director.
Loss Prevention Officer
BURLINGTON COAT FACTORY, INC
02.2016 - 09.2018
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Security Supervisor
David Yurman
03.2014 - 08.2016
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Security Officer
Mid-Town Investigations
02.2012 - 05.2014
- Streamlined door operations by utilizing venue software to track guest information accurately.
- Opened and closed seating sections according to volume of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Upheld high standards of professionalism while interacting with diverse clientele in a fast-paced environment.
Education
High School Diploma -
St. Agnes All Boys High
New York, NY06.2012
Skills
- Problem-solving skills
- Team Collaboration
- Medication Dispensing
- Prescription Filling
- Workflow Optimization
- Insurance Billing
- Document Preparation
- Organization skills
- Income Tax Preparation
- Local, state, and federal tax returns
Timeline
Pharmacy Technician
Walgreens
05.2024 - Current
Security Officer 11 Madison Ave
Beau Dietl & Associates
10.2018 - 06.2023
Loss Prevention Officer
BURLINGTON COAT FACTORY, INC
02.2016 - 09.2018
Security Supervisor
David Yurman
03.2014 - 08.2016
Security Officer
Mid-Town Investigations
02.2012 - 05.2014
High School Diploma -
St. Agnes All Boys High