Justin Ramirez
Naples,Florida
Summary
Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unit Secretary
NCH Baker Hospital Downtown
Naples, FL
11.2022 - Current
- Greeted visitors and patients in a courteous and friendly manner.
- Maintained patient records, medical histories, test results and other pertinent information in the hospital's computer system.
- Assisted nursing staff with administrative tasks such as scheduling appointments, ordering supplies and preparing charts.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Server
Chili's Restaurant
Naples, FL
03.2022 - 08.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
Table Busser
Seed to Table
Naples, FL
07.2021 - 03.2022
- Removed dirty plates and utensils between courses of a meal.
- Cleaned spilled food or drink from table surfaces as soon as possible.
- Replenished water glasses throughout the course of a meal.
- Bussed used dishes off of tables when guests had finished meals.
- Stocked bussing stations with supplies such as napkins, straws, and condiments.
- Swept floors around tables after guests had left to ensure cleanliness.
- Assisted in setting up special events by laying out place settings.
- Checked on customers throughout their meals to ensure satisfaction levels were high.
- Ensured that each guest's experience was pleasant by providing prompt service when needed.
Education
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH04-2025
Bachelor of Arts - Communication With A Concentration in PR
Florida Gulf Coast University
Fort Myers, FL12-2024
High School Diploma -
Lorenzo Walker Institute of Technology
Naples, FL05-2022
Associate of Arts -
Florida SouthWestern State College
Fort Myers, FL05-2022
Skills
- Customer-focused
- Editing and proofreading
- Community Engagement
- Microsoft Office proficiency
- Internal Communications
- Interpersonal and written communication
- Strong verbal communication
- Document Management
- Teamwork and Collaboration
- Client Engagement
- Communications strategies
- Research and due diligence
- Social Media Posts
Certification
- Basic Life support (BLS) certification
Timeline
Unit Secretary
NCH Baker Hospital Downtown
11.2022 - Current
Server
Chili's Restaurant
03.2022 - 08.2022
Table Busser
Seed to Table
07.2021 - 03.2022
Bachelor of Science - Finance
Southern New Hampshire University
Bachelor of Arts - Communication With A Concentration in PR
Florida Gulf Coast University
High School Diploma -
Lorenzo Walker Institute of Technology
Associate of Arts -
Florida SouthWestern State College