Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Krumrie

Huntsville,AL

Summary

Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities. Offering 18 years of experience in industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Billing Specialist

Huntsville Reproductive Medicine
01.2020 - Current
  • Produced, distributed and tracked more than 400 monthly invoices, ensuring timely payments to increase company's revenue.
  • Streamlined billing processes by implementing efficient workflows and utilizing advanced software tools.
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
  • Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.

Office Coordinator

Fourroux Prosthetics
06.2018 - 01.2020
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Prepared daily reports for management review, highlighting key performance metrics related to front-office activities.

Medical Secretary

Southwest Orlando Family Medicine
10.2009 - 05.2018
  • Increased office efficiency with thorough management of medical records, ensuring accuracy and accessibility for all staff members.
  • Streamlined office communications by promptly answering phone calls, routing messages, and providing accurate information to patients.
  • Kept information confidential and followed HIPAA guidelines to maintain patient trust.

Office Manager

Dolce Group
01.2007 - 10.2009
  • Aided in the opening of two restaurant concepts in Huntsville, AL, assisted in the hiring and training process of 50+ employees.
  • Administered payroll, set team schedules and maintained records.


Education

Continued Education - Health Science

Valencia Community College
Orlando, FL
05.2013

Bachelor of Arts - Psychology

University of Iowa
Iowa City, IA
05.2005

Skills

    Schedule Coordination

    Office Administration

    Office Management

    Project Coordination

    File Organization

    Cross-Functional Collaboration

Timeline

Billing Specialist

Huntsville Reproductive Medicine
01.2020 - Current

Office Coordinator

Fourroux Prosthetics
06.2018 - 01.2020

Medical Secretary

Southwest Orlando Family Medicine
10.2009 - 05.2018

Office Manager

Dolce Group
01.2007 - 10.2009

Continued Education - Health Science

Valencia Community College

Bachelor of Arts - Psychology

University of Iowa
Heather Krumrie