Justin Rivera
Queens,NY
Summary
Driven professional with experience at Puckerbutt Pepper, excelling in customer service and POS system operation. Demonstrated ability to enhance sales floor efficiency and customer satisfaction through effective product display and personalized service. Skilled in cooking and maintaining high sanitation standards, contributing to repeat business and positive customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Associate
Puckerbutt Pepper
2023.11 - 2024.06
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
Store Runner
Sugar Shack
2022.06 - 2022.09
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Long Island City High School
Long Island City, NY06.2023
Skills
- Product display
- Shipment Processing
- Payment Processing
- Customer Service
- Customer Assistance
- POS System Operation
- Cooking
- Sanitation
- Food handling
- Kitchen equipment operation and maintenance
- Knife Skills
- Sanitation Practices
Certification
-Food Protection Certified
-Serv Safe Certified
Timeline
Store Associate
Puckerbutt Pepper
2023.11 - 2024.06
Store Runner
Sugar Shack
2022.06 - 2022.09
High School Diploma -
Long Island City High School
-Food Protection Certified
-Serv Safe Certified
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