Justin Rosborough

Dynamic and results-driven professional with over 10 years of combined experience in sales, customer service, and security. Earned regional awards for leading Northern CA consistently as a top performing advisor. Adept at engaging with clients, solving problems, and exceeding performance goals. Proven ability to adapt in fast-paced environments while maintaining professionalism, enthusiasm, and attention to detail.

Training & Mentorship

• Successfully trained and mentored over 10 new Advisors, several of whom became top performers within their first or second quarter.
• Recognized by leadership for fostering a high-performance team culture focused on accountability, product knowledge, and customer satisfaction.

Sales & Delivery

• Played a key role in helping the store consistently exceed quarterly sales targets through proactive customer engagement and training-led efficiency which led to multiple award certificates.
• Supported one of the highest-performing delivery centers in the region, attributed in part to high advisor retention and customer satisfaction under my mentorship.

Operational Efficiency

• Helped reduce delivery errors and rework through hands-on coaching and process standardization across sales and delivery functions.
• Implemented feedback loops between sales and service teams, improving communication and minimizing customer delays or escalations.

Leadership Recognition

• Earned consistent positive feedback from management and peers for leadership presence and ability to lead by example.
• Selected as a peer trainer to support the onboarding of advisors across multiple locations due to proven results and trusted expertise.