Justin Roseborough
Tuscaloosa,AL
Summary
Hardworking employee enthusiastic about learning Information Technology/Cyber Security field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Driver
Federal Express
11.2020 - Current
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Receiver
Target
07.2020 - 01.2021
- Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Managed timely and effective replacement of damaged or missing products.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Helped customers locate desired items and transfer oversized items to vehicles.
Customer Service Representative
Lowes Home Improvment
06.2019 - 08.2019
- Investigated and resolved customer inquiries and complaints quickly.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained up-to-date knowledge of product and service changes.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Cyber Security
Troy University
Troy, AL12.2024
Skills
- Time Management
- Problem-Solving
- Customer Service
- Relationship Building
- Software Installation
- Continuous learning mindset
- Decision-Making
- Hardware Installation
- Client Support
- Strong programming skills
- Technical Troubleshooting
- Computer Repairs
- Creative Thinking
- Technical Support
- Virtualization
Timeline
Driver
Federal Express
11.2020 - Current
Receiver
Target
07.2020 - 01.2021
Customer Service Representative
Lowes Home Improvment
06.2019 - 08.2019
Bachelor of Science - Cyber Security
Troy University