Justin Satterwhite
General Manager
Chesapeake,VA
Summary
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Prep Manager
Cracker Barrel Restaurant
09.2008 - 05.2009
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
Kitchen Manager
Silver Diner
11.2001 - 08.2008
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
Education
Bachelor of Science - Computer Science
Strayer
Newport News, VA06.2015
Skills
- Inventory Supervision
- Food Spoilage Prevention
- Food Prep Techniques
- Liquor Law Compliance
- Facilities Planning
- Production Preparation
- Calendar and Scheduling Software
- Delegating Assignments and Tasks
- Customer Needs Assessments
- Calm and Pleasant Demeanor
- Staffing and Sales Reporting
- Monitoring Food Preparation
- Inventory Management Software
Timeline
Prep Manager
Cracker Barrel Restaurant
09.2008 - 05.2009
Kitchen Manager
Silver Diner
11.2001 - 08.2008
Bachelor of Science - Computer Science
Strayer
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