Summary
Overview
Work History
Education
Skills
Timeline
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Justin SCARBERRY

Durant,OK

Summary

Reliable server with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.

Overview

6
6
years of professional experience

Work History

Lead Bartender

Roadhouse Bar & Grill
07.2022 - 08.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Implemented drink prep procedures, significantly reducing wasted stock.

Server

Salt & Stone
03.2023 - 07.2023
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server Shift Leader

Roadhouse Bar And Grill
02.2021 - 01.2022
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Server

Roma Italian Restaurant, Durant Ok
07.2019 - 03.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Server

Salita’s Mexican Restaurant
01.2018 - 08.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Clayton High School
Clayton, OK
05.2017

Skills

  • Responsible Alcohol Service
  • High-Volume Environments
  • Anticipating Guest Needs
  • Suggestive Selling

Timeline

Server

Salt & Stone
03.2023 - 07.2023

Lead Bartender

Roadhouse Bar & Grill
07.2022 - 08.2023

Server Shift Leader

Roadhouse Bar And Grill
02.2021 - 01.2022

Server

Roma Italian Restaurant, Durant Ok
07.2019 - 03.2021

Server

Salita’s Mexican Restaurant
01.2018 - 08.2019

High School Diploma -

Clayton High School

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Justin SCARBERRY