Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Justin Sexton

Washington,DC

Summary

Retail Savant with over 10 years of experience in inventory management, team leadership, and customer service excellence in luxury and high-traffic retail settings. Demonstrates a meticulous eye for detail, exceptional organizational skills, and a passion for retail operations. Adept at visual merchandising, data analysis, and conflict resolution, consistently driving store profitability and enhancing customer experiences.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

17
17
years of professional experience

Work History

Store Manager

Starbucks
Sterling, VA
02.2015 - 03.2023
  • Consistently increased store profitability by delivering outstanding service.
  • Oversaw inventory control and stock replenishment.
  • Developed and coached team members, improving overall performance and engagement
  • Oversaw labor budgets, scheduling, and payroll, ensuring efficient use of resources
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Associate Manager

Z Gallerie
McLean, VA
09.2013 - 02.2015
  • Managed inventory control to ensure accuracy and seamless operations.
  • Led the execution of cycle counts and full inventory audits, ensuring stock accuracy across thousands of units
  • Maintained cleanliness and organization in the stockroom and sales floor.
  • Enhanced shopping experience utilizing extensive product knowledge and inventory control.
  • Supported team training on operational procedures, visual merchandising, and customer service standards

Assistant Cosmetic Department Manager

Nordstrom
McLean, VA
03.2011 - 08.2013
  • Managed inventory for a high-volume cosmetic department, handling countless small and large product units, including mascaras, lipsticks, and skincare
  • Conducted regular inventory counts, ensuring the accuracy and availability of stock for luxury and high-demand products
  • Provided mentorship in product knowledge and merchandising.
  • Maintained visual merchandising standards, ensuring an elegant and organized presentation for customers
  • Conducted regular performance reviews to monitor progress of individual employees.

Resident Technician

Hamilton Medical Center
Terre Haute, IN
05.2006 - 04.2010

Enabled consistent daily support for individuals with unique developmental needs.

Oversaw both medication management and daily living support.

Facilitated sessions focused on coping strategies and physical exercises for better wellness.

Processed Medicaid billing for therapeutic sessions.

Responded swiftly to urgent situations safeguarding residents.

Education

Bachelor of Science - Textiles, Apparel, and Merchandising

Indiana State University
Terre Haute, IN

Bachelor of Arts - Studio Art 2D Interdisciplinary Design

Indiana State University
Terre Haute, IN

Skills

  • Inventory Management
  • Stock Control
  • Luxury Retail Operations
  • Cycle Counts
  • Audits
  • Leadership
  • Team Development
  • Customer Service
  • Visual Merchandising
  • Retail Operations
  • Scheduling
  • Payroll
  • Conflict Resolution
  • Data Analysis
  • Customer Engagement

Personal Information

Title: Retail Savant | Jack of All Trades

Timeline

Store Manager

Starbucks
02.2015 - 03.2023

Associate Manager

Z Gallerie
09.2013 - 02.2015

Assistant Cosmetic Department Manager

Nordstrom
03.2011 - 08.2013

Resident Technician

Hamilton Medical Center
05.2006 - 04.2010

Bachelor of Science - Textiles, Apparel, and Merchandising

Indiana State University

Bachelor of Arts - Studio Art 2D Interdisciplinary Design

Indiana State University
Justin Sexton