Justin ShadowWolf
Hallock,MN
Summary
Dynamic sales professional with extensive experience at Dollar General, excelling in customer service and retail operations. Proven ability to enhance customer satisfaction through effective problem resolution and product knowledge. Skilled in cash handling and inventory management, consistently achieving sales goals while fostering teamwork and collaboration.
Developed skills in fast-paced retail environment, excelling in customer service and sales strategies. Demonstrated ability to lead teams, manage inventory, and implement effective sales techniques. Seeking to transition into new field where these transferrable skills can drive success and contribute to dynamic work environment.
Outgoing and personable, with strong ability to connect with customers and foster positive relationships. Knowledge of sales techniques and customer service excellence combined with effective communication and problem-solving skills. Driven to contribute to team success and create positive shopping experience for customers.
Experienced with customer relationship management, team leadership, and sales strategies. Utilizes effective communication to drive sales and build lasting customer relationships. Track record of achieving sales targets and enhancing team performance.
Overview
1
1
year of professional experience
Work History
Lead Sales Associate Key Holder
Dollar General
Hallock, MN
09.2025 - 12.2025
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Maintained store cleanliness and organization, contributing to a welcoming environment.
- Handled customer complaints effectively, providing timely resolutions to improve satisfaction.
- Educated customers on promotions and loyalty programs to increase engagement and sales.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Operated cash register efficiently, ensuring smooth transaction processing for customers.
- Collaborated with team members to achieve sales goals and improve store performance.
- Implemented visual merchandising standards to enhance product visibility and appeal.
- Trained new associates on store policies, procedures, and customer service expectations.
Customer Sales Representative
Metro by T-Mobile
Fargo, ND
02.2025 - 03.2025
- Assisted customers in selecting mobile plans and devices tailored to individual needs.
- Processed customer transactions accurately using point-of-sale systems.
- Resolved customer inquiries and issues effectively, enhancing overall satisfaction.
- Maintained product knowledge to provide informed recommendations and support.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Educated customers on device features, promoting user engagement and retention.
- Participated in training sessions to enhance skills and product knowledge regularly.
- Monitored inventory levels, ensuring availability of popular products for customer purchase.
Education
High School Diploma -
Epic Charter Schools
Oklahoma City, OK05.2022
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Goal oriented
- Cash handling accuracy
- Pricing and labeling
- POS system operation
- Flexible schedule
- Customer needs assessment
- Sales training
- Teamwork and collaboration
- Visual displays and presentations
- Cash flow management
- Inventory and stocking
Timeline
Lead Sales Associate Key Holder
Dollar General
09.2025 - 12.2025
Customer Sales Representative
Metro by T-Mobile
02.2025 - 03.2025
High School Diploma -
Epic Charter Schools