Justin Shambo
Bath,PA
Summary
Dynamic and detail-oriented professional with experience at both previous jobs, excelling in high-pressure environments. Proven ability to multitask and deliver exceptional customer service while maintaining safety awareness.
Quick learner with a strong commitment to efficiency and productivity, consistently improving service speed and accuracy.
December 2024 Employee of the Month (DHL Supply Chain)
Overview
6
6
years of professional experience
Work History
Food Runner
Red Wolf Bar And Grille
Bath, PA
04.2020 - 06.2021
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
Laborer
DHL Supply Chain
Bethlehem, PA
07.2021 - 03.2024
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Performed general housekeeping and cleaning tasks.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Administrative Tasker
DHL Supply Chain
Bethlehem, PA
03.2024 - 02.2026
- Expedite transactions through the warehouse management system and ensure accurate order flow.
- Plan, allocate and the release of orders through the warehouse management system.
- Conducted regular inventory checks to maintain stock accuracy and prevent discrepancies.
- Adapted quickly to changing priorities, maintaining productivity in fast-paced environments.
- Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
- Adapted quickly to changing priorities or unforeseen challenges, demonstrating flexibility and resilience under pressure.
- Improved task completion rates by implementing efficient scheduling and time management strategies.
- Coordinated efforts between departments to streamline communication channels, increasing overall organizational effectiveness.
Education
Associate of Arts - General Studies
Northampton Community College
Bethlehem, PA12-2023
High School Diploma -
Northampton Area High School
Northampton, PA06-2021
Skills
- Willingness to learn
- Attention to Detail
- Safety awareness
- Heavy Lifting
- Safety Procedures
- Punctual and Reliable
- Multitasking
- Time Management
- Quick Learner
- Through knowledge of Warehouse Management System (Blue Yonder/JDA)
Timeline
Administrative Tasker
DHL Supply Chain
03.2024 - 02.2026
Laborer
DHL Supply Chain
07.2021 - 03.2024
Food Runner
Red Wolf Bar And Grille
04.2020 - 06.2021
Associate of Arts - General Studies
Northampton Community College
High School Diploma -
Northampton Area High School