Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Justin Smith

Kalamazoo,MI

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Sales Associate

Gordon Water Systems
04.2010 - 10.2025
  • Developed tailored sales presentations to effectively address client needs and showcase product benefits.
  • Coordinated product demonstrations, highlighting features and advantages to potential customers for improved engagement.
  • Conducted market research to identify new sales opportunities and inform strategic decision-making.
  • Cultivated relationships with customers to enhance loyalty and repeat business.

Insurance Agent

Ayres-Rice Insurance
07.2003 - 01.2010
  • Developed customized insurance plans aligning with client needs and risk profiles.
  • Conducted thorough policy reviews to ensure compliance with industry regulations.
  • Educated clients on coverage options, enhancing understanding of benefits and limitations.
  • Managed claims processes efficiently, facilitating timely resolutions for clients.

Insurance Agent

Farm Bureau Insurance Of Michigan
07.2000 - 07.2003
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.

Education

Bachelor of Science - Business & Sports Management

Aquinas College
Grand Rapids, MI
05-1998

Skills

  • Brand awareness
  • Negotiation techniques
  • Target market identification
  • Competitor analysis
  • CRM management
  • Time management
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Multitasking Abilities

Certification

Certified Water Treatment Representative - Water Quality Association

Timeline

Sales Associate

Gordon Water Systems
04.2010 - 10.2025

Insurance Agent

Ayres-Rice Insurance
07.2003 - 01.2010

Insurance Agent

Farm Bureau Insurance Of Michigan
07.2000 - 07.2003

Bachelor of Science - Business & Sports Management

Aquinas College
Justin Smith