Justin Smith
Grant,USA
Summary
Demonstrated proficiency in various computer applications and software tools.
Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmaceutical Delivery Driver
Independent contractor/lead driver
09.2012 - Current
- Manage route and deliver medication to nursing facilities all over Michigan 365 days a year. Mainly trilogy nursing homes. Interact and assist nurses with receiving medications. Use inventory control scanning application. Return all items and medications to the pharmaceutical provider.
Resident Supervisor /Direct Care
Bluebird Manor AFC HOME
03.2002 - 12.2020
- Supervised and administered all roles of direct care for the mentally ill and development disabled residents for 10 years. Including, cooking cleaning, administering medication and many others. Then volunteered in basic activities until Bluebird Manor AFC Home was sold.
Sales Associate
Burlington Coat Factory/Baby Depot
07.2004 - 08.2006
- Merchandising
- Customer Service
- Special Orders
- Building Furniture and other Displays
- Sales
- Loading and assisting in other department/furniture store general operations
Store Manager
Subway Sandwiches
04.2001 - 07.2004
- Managed all operations except payroll.
Education
High School Diploma -
Wyoming Park
Wyoming, MISkills
- Assisted customers with questions and problems to improve satisfaction Provided quick solutions to meet customer needs Worked with team members to enhance service delivery
- Exhibited outstanding verbal and written communication skills to enhance collaborative efforts
- Fostered and reinforced customer relationships to drive loyalty and retention
- Cultivated effective customer communication strategies to optimize service delivery
- Orchestrated client interactions through proficient phone communication
- Managed computer operations to optimize system functionality and efficiency
- Assisted customers with inquiries to improve satisfaction Helped resolve product-related issues Supported communication between customers and service teams
- Exhibited expertise in diverse computer applications and software tools
- Exhibited meticulous attention to detail in executing tasks and managing projects
Certification
- Driver's License
- CPR Certification
Languages
English
Timeline
Pharmaceutical Delivery Driver
Independent contractor/lead driver
09.2012 - Current
Sales Associate
Burlington Coat Factory/Baby Depot
07.2004 - 08.2006
Resident Supervisor /Direct Care
Bluebird Manor AFC HOME
03.2002 - 12.2020
Store Manager
Subway Sandwiches
04.2001 - 07.2004
High School Diploma -
Wyoming Park