Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Smith

Coconut Creek,FL

Summary

Dynamic Sales Associate with a proven track record at Ed Morse Sawgrass Automall, consistently exceeding sales goals through exceptional customer service and relationship building. Skilled in utilizing CRM software to enhance follow-up processes, I thrive in collaborative environments and am dedicated to fostering long-term client loyalty.

Overview

11
11
years of professional experience

Work History

Sales Associate

Ed Morse Sawgrass Automall
02.2023 - Current
  • Assisted customers in selecting vehicles, ensuring a positive shopping experience.
  • Demonstrated product knowledge to address customer inquiries and facilitate informed decisions.
  • Processed vehicle sales transactions accurately, maintaining compliance with dealership policies.
  • Collaborated with team members to achieve monthly sales targets through effective communication.
  • Provided exceptional post-sale support, addressing client concerns and fostering long-term relationships.
  • Utilized CRM software to track customer interactions and streamline follow-up processes.

Sales Associate

Bert Smith International
01.2020 - 12.2022
  • Engaged customers through product demonstrations and test drives to enhance sales opportunities.
  • Assisted clients in identifying vehicle features and benefits, ensuring informed purchasing decisions.
  • Utilized CRM software to track leads, manage customer interactions, and streamline follow-up processes.
  • Maintained knowledge of current inventory, market trends, and competitor offerings to inform customer discussions.
  • Developed relationships with repeat customers, contributing to loyalty and referrals for future sales opportunities.

Sales Associate

Brandon Volkswagen
10.2015 - 12.2019
  • Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
  • Conducted thorough product research and attended training sessions to maintain expert knowledge of current automotive trends and models.
  • Coordinated test drives for interested buyers, ensuring a seamless experience that showcased each vehicle''s capabilities.
  • Negotiated trade-in values fairly while balancing customer satisfaction with dealership profitability objectives.
  • Regularly tracked personal sales performance against predetermined benchmarks to identify areas for improvement and adjust tactics accordingly.

Education

High School Diploma -

Eldred
Eldred, NY
06.2009

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Goal oriented
  • Relationship building
  • Outgoing personality

Timeline

Sales Associate

Ed Morse Sawgrass Automall
02.2023 - Current

Sales Associate

Bert Smith International
01.2020 - 12.2022

Sales Associate

Brandon Volkswagen
10.2015 - 12.2019

High School Diploma -

Eldred