Justin D Solum
Palatine,Illinois
Summary
Results-driven leader with over 22 years of experience in improving operational efficiency, reducing costs, enhancing team performance, and delivering customer satisfaction. Proven track record of implementing process improvements, delivering customer satisfaction, increasing sales and profit, and developing teams. Seeking to leverage my skills and expertise to drive operational excellence, profit, and customer experience.
Overview
23
23
years of professional experience
Work History
Store Manager
Starbucks
08.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Operations complex Coach
Wal-Mart
09.2023 - Current
- Increased sales by 25% by increasing in stock with operational follow up and execution
- Reduced shrink by $200,000
- Led company role out of new backroom process, and recognized by regional for execution
- Promoted two associates to management roles
GM Coach
Walmart
09.2022 - 10.2023
- Lead 200 million dollar in yearly sales, increasing sales by 50%
- Recognized as Top performing Coach in the region
- Planned and organized merchandising strategies for entire store based on community and achieved 25% increase in profit
Front end Coach
Wal-Mart
10.2018 - 09.2023
- Created a customer first culture increasing customer experience from red to green
- Increased front end sales by 50% by listening to customer needs, and bringing select merchandise in to the store
- Recognized as Market front end coach trainer
Executive Team lead of Asset Protection
Target
04.2011 - 09.2018
Asset Protection Manager
Meijer
04.2002 - 04.2011
Education
Bachelor - Criminal Justice
Western Illinois University
Macomb01.2007
Skills
- Team leadership
- Process improvement
- Performance analysis
- Driving financial results
- Leadership
- Problem-solving
- Communication
- Team player
- Strategic thinker
- Analytical
- Organized
- Detail-oriented
- Adaptable
Personal Information
Date of Birth: 04/09/84
Timeline
Store Manager
Starbucks
08.2024 - Current
Operations complex Coach
Wal-Mart
09.2023 - Current
GM Coach
Walmart
09.2022 - 10.2023
Front end Coach
Wal-Mart
10.2018 - 09.2023
Executive Team lead of Asset Protection
Target
04.2011 - 09.2018
Asset Protection Manager
Meijer
04.2002 - 04.2011
Bachelor - Criminal Justice
Western Illinois University
Similar Profiles
Paula MuandaPaula Muanda
Barista tutrice at StarbucksBarista tutrice at Starbucks
Brandi ShelleyBrandi Shelley
Shift Supervisor, Barista at StarbucksShift Supervisor, Barista at Starbucks
Ava BrockAva Brock
Barista at StarbucksBarista at Starbucks
Gustavo Rivera FavelaGustavo Rivera Favela
Barista & Former Shift Supervisor at StarbucksBarista & Former Shift Supervisor at Starbucks
Amanda June SchumacherAmanda June Schumacher
Assistant Wellness Director at StoryPoint Senior LivingAssistant Wellness Director at StoryPoint Senior Living