Justin Than
Lake Worth,FL
Summary
Experienced server in high volume restaurant environments. Knows how to deliver excellent costumer service while maintaining a positive and professional demeanor. Work well with other team members and help share my skills and experiences when training others. Ensure that all satisfactions are met and excel in communication, teamwork, and adaptability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Lemongrass Asian Bistro
Boynton Beach, FL
07.2018 - Current
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Accurately recorded orders.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Associate of Arts - Criminology
Palm Beach State College
Lake Worth, FL05-2022
High School Diploma -
Santaluces
Lake Worth, FL05-2019
Bachelor of Arts - Health Sciences
Florida Atlantic University
Boca Raton, FLSkills
- Server training
- Customer service
- Supply restocking
- Organization
- Time management
- Calm demeanor
- Strong work ethic
- Positive and professional
- Order accuracy
- Menu memorization
Affiliations
- Fishing and Fish keeping
Languages
English
Professional
Vietnamese
Professional
Certification
- Associate's Degree
Timeline
Server
Lemongrass Asian Bistro
07.2018 - Current
- Associate's Degree
Associate of Arts - Criminology
Palm Beach State College
High School Diploma -
Santaluces
Bachelor of Arts - Health Sciences
Florida Atlantic University
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