Justin White
Lynchburg,VA
Summary
Results-driven regional sales and operations leader with 20+ years of experience driving revenue growth, operational excellence, and talent development in multi-unit retail environments. Proven ability to set strategic direction, lead high-performing teams, and optimize financial and operational performance. Recognized for building strong cultures, improving employee retention, and delivering consistent results aligned with organizational goals.
Overview
20
20
years of professional experience
Work History
Regional Sales Manager
Lumber Liquidators - DE/MD/NC/VA/WV
03.2014 - Current
- Set and executed strategic direction for regional operations, establishing goals, policies, and performance standards that drove consistent operational excellence.
- Led comprehensive training initiatives focused on product knowledge, customer experience, and advanced sales strategies, increasing team effectiveness and engagement.
- Analyzed regional financial performance to identify growth opportunities, implementing strategies that increased revenue and market share.
- Managed regional P&L and budgets, consistently meeting financial targets, while minimizing discrepancies, and controlling expenses.
- Provided strategic HR leadership by addressing employee relations issues, workforce planning, and performance management with consistency and efficiency.
- Built and maintained strong internal and external partnerships to support business growth and profitability.
- Reduced employee turnover through targeted training, coaching, and engagement initiatives that strengthened team morale and retention.
- Led business expansion efforts and market development initiatives, contributing to sustained regional growth.
- Managed daily operations for a region generating over $65 million in annual revenue, ensuring scalable and sustainable performance.
- Recruited, developed, and retained high-potential leaders while executing innovative strategies that drove measurable results.
Store Manager
Bed Bath & Beyond - Colorado/Georgia/Wyoming
09.2005 - 03.2014
- Recruited, trained, and developed high-performing teams, ensuring strong bench strength, and operational continuity.
- Resolved customer concerns promptly and professionally, strengthening customer loyalty and brand reputation.
- Trained and mentored associates on operational procedures and customer engagement best practices.
- Delivered consistent customer service excellence while maximizing sales and minimizing shrink.
- Monitored employee performance, identified development opportunities, and implemented corrective actions to improve productivity.
- Created and managed weekly labor schedules to ensure proper floor coverage, while adhering to budgetary guidelines.
- Improved workforce productivity by hiring, developing, and retaining top talent, contributing to a positive, results-oriented store culture.
Education
Real Estate
Barney Fletcher School of Real Estate
Atlanta, GA12-2000
Some College (No Degree) - Business Administration And Management
Pensacola Christian College
Pensacola, FLSkills
- Regional & Multi-Unit Leadership
- Sales Strategy & Revenue Growth
- P&L & Budget Management
- Operations & Inventory Control
- Performance & Talent Management
- Training & Development
- Customer Experience Excellence
- Loss Prevention & Shrink Control
- Strategic Partnerships
Timeline
Regional Sales Manager
Lumber Liquidators - DE/MD/NC/VA/WV
03.2014 - Current
Store Manager
Bed Bath & Beyond - Colorado/Georgia/Wyoming
09.2005 - 03.2014
Real Estate
Barney Fletcher School of Real Estate
Some College (No Degree) - Business Administration And Management
Pensacola Christian College