Justin Whitfield
Billings,MT
Summary
Seasoned IT professional with 25 years of extensive experience in operations, troubleshooting, programming, database design, project management, and business intelligence display. Proven track record in supervisory roles, ensuring smooth and efficient team operations. Transitioned into real estate, leveraging contract management, customer satisfaction, and marketing expertise to drive successful transactions. As a leadership coach, adept at teaching leadership principles, personal growth, goal setting, and DISC assessment. A versatile professional with a unique blend of technical acumen, real estate proficiency, and leadership coaching skills, committed to delivering exceptional results and fostering growth in diverse environments.
Overview
27
27
years of professional experience
Work History
Realtor
Whitfield Realtors Powered By Canzell
07.2022 - Current
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Advised and informed prospective clients on current market activities and conditions.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
Senior Business Analyst
CHS Inc
07.2018 - 07.2022
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Implemented business intelligence solutions to increase operational efficiency.
- Utilized data visualization techniques to present and explain complex data sets.
- Generated ad-hoc reports to evaluate specific business requirements.
- Created data models to support decision-making processes.
- Developed and maintained data warehouses and data marts to support business operations.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Created dashboards to monitor and track key performance indicators.
Senior Software Engineer/ Senior System Analyst
Fiserv
01.2010 - 07.2018
- Develop .NET utilities to automate specialized processes
- Develop SQL DB’s to warehouse data for custom utilities
- Develop ASP pages for System Monitoring and DB configuration
- SQL reporting Services to produced over 1 million EOY tax forms
- Bank conversions in COBOL85
- Application Support
- Team Lead of regional projects.
Various Roles including developer and operations manager
i_TECH/Fiserv
01.1998 - 01.2010
- Provided Operations Support on Unisys Mainframe
- Wrote new and supported existing COBOL85 programs
- Managed Computer Operations with 11 employees in a 24x6 environment
- Developed and maintained SQL databases
- Maintained ATM Back Office reporting system in .NET, COBOL85 and SQL
- Provided helpdesk support
- Installed 3 new mainframes from base configuration
- Developed VBS scripts to integrate with 3rd party software.
Education
John Maxwell Group
01.2016
Associate of Arts Software Engineering - undefined
University of Phoenix
01.2011
Window Certification - undefined
MCST C# .NET Windows Form
01.2008
undefined
Northwest College
01.1996
undefined
University of Idaho
01.1994
Skills
- Operational Support
- Proficient in NET and SQL
- Client Requirements
- SQL Database programming, workflows and queries,
- Technological integration
- Solutions deployment
- Technical support escalations
- Project Management
- Project Leadership
- Scope development
- Testing and debugging
- Staff education and training
Computerskills
C#, VB, Winforms, Services, Console applications, sql queries, COBOL85, VBS, SQL Reporting Services, Microsoft SQL, Power BI, SAP Business Intelligence, Microsoft Operating Systems, Microsoft Visual Studios
Timeline
Realtor
Whitfield Realtors Powered By Canzell
07.2022 - Current
Senior Business Analyst
CHS Inc
07.2018 - 07.2022
Senior Software Engineer/ Senior System Analyst
Fiserv
01.2010 - 07.2018
Various Roles including developer and operations manager
i_TECH/Fiserv
01.1998 - 01.2010
John Maxwell Group
Associate of Arts Software Engineering - undefined
University of Phoenix
Window Certification - undefined
MCST C# .NET Windows Form
undefined
Northwest College
undefined
University of Idaho
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