Justin Wooster
San Antonio,TX
Summary
Dependable employee successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Rio Rio Cantina
09.2020 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
Rain Forest Cafe
Server/Hostess
08.2017 - 09.2020
- Interacted with guests to obtain feedback on product quality and service levels.
- Collaborated with staff members to create meals for large banquets.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Participated in food tastings and taste tests.
Education
High School Diploma -
Edison High School
San Antonio, TX06.2015
Skills
- Managing Extras
- Taking Reservations
- Menu Memorization
- Conflict and Complaint Resolution
Timeline
Server/Bartender
Rio Rio Cantina
09.2020 - 07.2023
Rain Forest Cafe
Server/Hostess
08.2017 - 09.2020
High School Diploma -
Edison High School
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