Skills
Websites
Summary
Work History
Education
Certification
Interests
TARGET ROLE
Generic

Justina Jennings

Memphis,TN

Skills

  • DOT / OSHA Compliance
  • Transportation Operations
  • KPI Development & Tracking
  • Routing Coordination
  • Safety & Risk Management
  • Workflow Optimization
  • Coaching and onboarding
  • Customer relations
  • Multitasking and organization
  • Verbal and written communication
  • Conflict resolution
  • Team work scheduling

Summary

Remote Operations & Dispatch Leader with 15+ years of experience improving on-time performance, operational accuracy, safety, and compliance across large-scale transportation networks. Proven success increasing dispatch accuracy by 80%, reducing late deliveries by 90%, and improving linehaul departures by 60%. Expert in remote team leadership, KPI tracking, routing optimization, freight flow, DOT/OSHA compliance, and workflow improvement.

Work History

Linehaul Dispatch Supervisor

Old Dominion Freight Line
Memphis, TN
02.2022 - Current
  • Improved on-time linehaul departures by 60% through optimized workflows.
  • Directed dispatch operations for 200+ CDL drivers and clerks across multiple terminals.
  • Enhanced cross-dock freight flow using AS400 and yard management systems.
  • Achieved 95%+ remote coordination resolution rate across driver support functions.

Senior Transportation Supervisor

Shred-It
Memphis, TN
08.2021 - 02.2022
  • Reduced late deliveries by 90% through complete route redesign and load balancing.
  • Supervised 23 drivers and dispatch personnel, maintaining safe and compliant operations.
  • Improved asset and manifest accuracy through standardized tracking processes.
  • Executed remote workflows to optimize daily dispatch and transportation functions.

Operations Supervisor

UPS
Memphis, TN
09.1996 - 04.2021
  • Increased dispatch accuracy by 80%, significantly improving customer delivery performance.
  • Achieved 98% compliance audit score through strict DOT/OSHA adherence.
  • Reduced incidents by 83% through targeted safety programs and supervisory training.
  • Led daily sort, dispatch, delivery, and personnel management across high-volume operations.

Education

BA - Human Resources Management

Bachelor of Arts - Human Resources Management

UAGC/ Ashford University
Chandler, AZ
09-2014

Certification

OSHA 30 Certified

Interests

  • Music
  • Photography
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Adventure Travel
  • Train Travel
  • Historical Exploration
  • Gardening
  • Camping

TARGET ROLE

  • Remote Operations
  • Logistics
  • Safety Compliance