Justin Ball
McKinney,United States
Summary
Results-driven sales professional with over a decade of experience in the finance, consumer electronics, and sporting goods industries. Using a truly consultative approach to business, identifying and understanding client needs, tailoring solutions to their specific requirements, and ultimately exceed their expectations is the number one priority.
Leveraging empathy, strong communication skills, and a remarkable ability to build trust in others has proven very successful throughout my career. Focusing on my adaptability, professionalism, and drive to succeed in any work environment has been the fruitful ground work to success.
Overview
11
11
years of professional experience
Work History
Workplace Planning Associate
Fidelity Investments
08.2022 - Current
- Successfully provided personalized financial advice and guidance to clients, based on their unique needs and objectives, while utilizing exceptional problem-solving and decision-making skills to identify and address complex financial challenges.
- Proactively enhanced participant engagement and relationships with Fidelity by leveraging expert communication skills and establishing a strong rapport, resulting in increased participant satisfaction and retention.
- Demonstrated strong leadership and collaboration by working closely with Workplace Planning Consultants to develop and implement effective retirement planning strategies, resulting in increased revenue and customer advancement.
- Highly motivated and committed to delivering superior participant experiences by leveraging a deep understanding of retirement planning and financial services, while continuously seeking to expand knowledge and skills in the industry.
In-Home Designer and Showroom Supervisor
Best Buy/ Magnolia Audio Video
08.2017 - 02.2022
- Demonstrated exceptional sales expertise by expertly managing an entire sales cycle, from lead generation to post-sale maintenance, and consistently delivering exceptional results for commercial and residential projects valued up to $500k.
- Proven track record of sales success, with multiple awards and recognition, including 3x President's Club and 2x National Achiever's Award for outstanding KPI performances.
- Strong leadership skills, including an ability to manage and motivate staff, coordinate with C-Suite executives, and collaborate with cross-functional teams to ensure superior customer experiences.
- Leveraged consultative selling techniques to build strong, long-lasting relationships with retail customers, resulting in increased sales and customer loyalty. Additionally, contributed to company-wide improvements by participating in market discussions and directing team trainings on new CRM systems to ensure seamless sales pipeline management.
Magnolia Home Theater Sales Associate
Best Buy
01.2017 - 08.2017
- Consistently exceeded sales targets by over 200% month over month, achieving 2x Top Gun Award Winner recognition for outstanding sales performance.
- Provided exceptional customer service by leveraging strong communication and interpersonal skills to build and maintain positive relationships with clients, resulting in high levels of customer satisfaction and retention.
- Demonstrated strong leadership and coaching skills by assisting store leadership with training and developing fellow associates for the Magnolia brand, resulting in increased team productivity and performance.
- Collaborated effectively with vendors, services teams, and outside sales teams to drive client satisfaction and relationships, resulting in increased sales revenue and business growth.
Mobile and Connect Home Sales Associate
Best Buy
06.2016 - 01.2017
- Worked directly with customers to help them acquire new lines and upgrades through AT&T, Verizon, Sprint, T-Mobile, and more.
- Exceeded company goals by over 150% in Total Revenue, Revenue per Hour, Full customer solutions, and Basket Attachment.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
Ice Hockey Goalie Coach
Midwest Goalie School
09.2015 - 01.2017
- Responsible for both youth and adult players’ development and instruction through private lessons, on ice goalie camps, and off ice film review.
- Trained incoming entry level instructors.
- Promoted to position of team goalie coach to 4 Chicago youth teams; 8U, 10U, 12U, and 16U with weekly practice and film review sessions.
- Educated novice hockey players in gameplay and skating.
Custom Goalie Equipment Sales Representative
HockeyGiant
08.2012 - 08.2015
- Cleaned, organized, and displayed all new and featured product and marketing material on the sales floor.
- Trained new staff on sales goals, store opening and closing procedures, and warehouse shipping and receiving processes.
- 4x Bauer, Reebok, CCM, and Easton Sales Contest Winner.
- Managed and helped design all custom goalie equipment orders for some of the state’s top High School, Junior, and Collegiate programs and players.
Education
Mechanical Engineering
University of Colorado At Boulder
Boulder, CO08.2016
Business Management
Robert Morris University - Illinois
Chicago, IL07.2016
Skills
- Customer Service and Assistance
- Relationship Building
- Financial Services
- Leadership
- Problem Solving
- Pipeline Management
- Consultative Sales Approach
- Business Development
- Time Management
- Project Management
Websites
Timeline
Workplace Planning Associate
Fidelity Investments
08.2022 - Current
In-Home Designer and Showroom Supervisor
Best Buy/ Magnolia Audio Video
08.2017 - 02.2022
Magnolia Home Theater Sales Associate
Best Buy
01.2017 - 08.2017
Mobile and Connect Home Sales Associate
Best Buy
06.2016 - 01.2017
Ice Hockey Goalie Coach
Midwest Goalie School
09.2015 - 01.2017
Custom Goalie Equipment Sales Representative
HockeyGiant
08.2012 - 08.2015
Mechanical Engineering
University of Colorado At Boulder
Business Management
Robert Morris University - Illinois
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