Summary
Overview
Work History
Education
Skills
Timeline
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Justin D. Stephens

Scottsville,KY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience

Work History

Field Service Techinician

Crown Lift Trucks
03.2023 - Current
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Maintained company field response vehicle stocke.d with repair and replacement parts

Industrial Maintenance Technician

Sumitomo Electric Wiring Systems
03.2014 - 03.2023
  • Industrial Maintenance 2019-2023 maintain all plant machinery. make repairs and improvements when needed. work with management to make changes to improve safety, quality, and productivity
  • Coordinator 2018-2019 : Supervise production, make sure all daily duties are met, manage 10 employees, inventory and ordering supplies, daily data entry, logging all information with company production. work with other management to resolve any issues with safety, quality, or productivity. help employees with daily task when needed
  • Die Maintenance 2015-2018 Troubleshoot die issues, perform preventative maintenance, install new die parts and repair worn and damaged parts
  • Set Up 2014-2015 : Where I Setup dies, perform changeovers, and troubleshoot any issues within press line.

Cook

Harpers Catfish
11.2006 - 12.2014
  • Cook fish, clean, and other task as required.

Sanitation Driver

A&A Disposal, Drove Garbage Truck
06.2013 - 08.2013

Truck Driver

Henry Transportation
06.2012 - 10.2012
  • Hauled cars and trucks to dealerships

Coordinator/Receiving Spotter

Kenwal Steel
02.2011 - 06.2012
  • Run tow motor, pulled/opened coils for the lines, received coils in system, checked in trucks, measured

Education

Certification -

Bowling Green Technical College
Bowling Green, KY
2010

High School Diploma -

Allen County Scottsville High School
Scottsville, Kentucky
2008

Skills

  • Management
  • Lead
  • Tow Motor License
  • Over Head Crane Permit
  • AWS Nat'l Skill Stand Welder
  • Critical Thinking
  • Building Customer Loyalty
  • Service Contracts
  • Active Listening

Timeline

Field Service Techinician

Crown Lift Trucks
03.2023 - Current

Industrial Maintenance Technician

Sumitomo Electric Wiring Systems
03.2014 - 03.2023

Sanitation Driver

A&A Disposal, Drove Garbage Truck
06.2013 - 08.2013

Truck Driver

Henry Transportation
06.2012 - 10.2012

Coordinator/Receiving Spotter

Kenwal Steel
02.2011 - 06.2012

Cook

Harpers Catfish
11.2006 - 12.2014

Certification -

Bowling Green Technical College

High School Diploma -

Allen County Scottsville High School

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Justin D. Stephens