Justin D. Stephens
Scottsville,KY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills, and sound judgment, to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Field Service Techinician
Crown Lift Trucks
03.2023 - Current
- Manage on-site and off-site installation, repair, maintenance, and test tasks.
- I install new equipment and explain the operation and routine maintenance protocols to customers.
- Follow safety procedures to avoid injuries in the field.
- Operate hand tools and power equipment according to company safety procedures.
- Review technical documentation to complete equipment maintenance and repair.
- Handle customer inquiries and suggestions courteously and professionally.
- Generate new sales leads to achieve and exceed monthly sales goals.
- Maintain company field response vehicle stocked with repair and replacement parts.
Industrial Maintenance Technician
Sumitomo Electric Wiring Systems
03.2014 - 03.2023
- Industrial Maintenance 2019-2023 maintain all plant machinery. make repairs and improvements when needed. work with management to make changes to improve safety, quality, and productivity
- Coordinator 2018-2019 : Supervise production, make sure all daily duties are met, manage 10 employees, inventory and ordering supplies, daily data entry, logging all information with company production. work with other management to resolve any issues with safety, quality, or productivity. help employees with daily task when needed
- Die Maintenance 2015-2018 Troubleshoot die issues, perform preventative maintenance, install new die parts and repair worn and damaged parts
- Set Up 2014-2015 : Where I Setup dies, perform changeovers, and troubleshoot any issues within press line.
Cook
Harpers Catfish
11.2006 - 12.2014
- Cook fish, clean, and other task as required.
Sanitation Driver
A&A Disposal, Drove Garbage Truck
06.2013 - 08.2013
Truck Driver
Henry Transportation
06.2012 - 10.2012
- Hauled cars and trucks to dealerships
Coordinator/Receiving Spotter
Kenwal Steel
02.2011 - 06.2012
- Run tow motor, pulled/opened coils for the lines, received coils in system, checked in trucks, measured
Education
Certification -
Bowling Green Technical College
Bowling Green, KY2010
High School Diploma -
Allen County Scottsville High School
Scottsville, Kentucky2008
Skills
- Management
- Lead
- Tow motor license
- Overhead crane permit
- AWS National Skill Standards Welder
- Critical thinking
- Building customer loyalty
- Service contracts
- Active listening
Affiliations
- Volunteer fireman
References
References available upon request.
Timeline
Field Service Techinician
Crown Lift Trucks
03.2023 - Current
Industrial Maintenance Technician
Sumitomo Electric Wiring Systems
03.2014 - 03.2023
Sanitation Driver
A&A Disposal, Drove Garbage Truck
06.2013 - 08.2013
Truck Driver
Henry Transportation
06.2012 - 10.2012
Coordinator/Receiving Spotter
Kenwal Steel
02.2011 - 06.2012
Cook
Harpers Catfish
11.2006 - 12.2014
Certification -
Bowling Green Technical College
High School Diploma -
Allen County Scottsville High School
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