Summary
Overview
Work History
Education
Skills
Timeline
Server

Justine Blood

Sprakers,NY

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

29
29
years of professional experience

Work History

Server

Tryon Inn
06.2024 - Current
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

5s Diner
04.2005 - 05.2024
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly..
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary
  • Served food and beverages promptly with focused attention to customer needs.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Ripepis Restaurant
09.1995 - 11.2018
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

Associate of Science - Psychology

FMCC
Johnstown, NY
05.2004

High School Diploma -

RCS
Selkirk, NY
06.1984

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Tryon Inn
06.2024 - Current

Server

5s Diner
04.2005 - 05.2024

Server

Ripepis Restaurant
09.1995 - 11.2018

Associate of Science - Psychology

FMCC

High School Diploma -

RCS

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Justine Blood