Dynamic and dedicated server with a strong work ethic, at Saverio's Authentic Pizza Napoletana. Proven track record in exceptional customer service and cash handling, effectively managing high-volume orders and training new staff. Committed to enhancing guest engagement and ensuring satisfaction in fast-paced environments.
- Greeted and assisted customers
- Managed multitasking between phone, counter, and dining area responsibilities during peak hours with a focus on customer satisfaction.
- Handling money through a smars cash register and credit card machine
- Supported closing and opening procedures, including cleaning, stocking, and organizing workstations
- Prepared and packaged food items for takeout, checked orders for accuracy, and maintained cleanliness at the counter and service areas.
- Trained new employees
- Communicated with management regarding the need to replenish essential supplies for the business, due to low inventory
- Instructed and coordinated 25+ person parties
Take orders over the phone with accuracy and efficiency
Entered orders through a POS system
Handled payments over phone