Provided personalized customer service in a high-volume retail setting, assisting customers with informed product selection based on individual needs and preferences.
Maintained strong product knowledge to confidently educate customers, and support purchasing decisions.
Handled point-of-sale transactions, cash management, and inventory systems with accuracy and accountability.
Supported daily store operations, including merchandising, restocking, and maintaining an organized sales floor.
Followed all internal policies, compliance requirements, and age-verification procedures in a regulated retail environment.
Operations Manager
Licensed Indoor Cultivation Facility
Niles
02.2023 - 03.2025
Directed full-cycle production operations in a high-demand, regulated cultivation facility - from propagation through post-harvest - including planning crop rotations and overseeing genetic R&D.
Led and developed three core departments: Cultivation, Post-Harvest Processing, and Integrated Pest Management.
Supervised the installation and maintenance of irrigation systems.
Managed staffing, scheduling, training, and workflow optimization across teams.
Conducted daily inspections to assess plant health and implemented proactive adjustments to environmental controls and nutrient strategies to maximize output and consistency.
Ensured full compliance with all state regulatory systems, inventory tracking protocols (METRC), and internal SOPs.
Sales Representative
Statewide Distribution Partner
06.2022 - 01.2024
Represented consumer packaged goods across retail locations through in-store demos, events, and pop-ups, driving brand visibility and customer engagement.
Built strong relationships with store teams and customers, offering education on product lines and company values.
Supported content creation and assisted with digital marketing campaigns to boost reach and consistency across platforms.
Collected and analyzed customer feedback and competitor insights to inform sales strategy.
Worked closely with marketing and sales teams to align on messaging, promotions, and product launch execution.
Production Manager
Licensed Indoor Cultivation Facility
Ann Arbor
06.2020 - 02.2022
Managed day-to-day operations for multiple production teams, including packaging, fulfillment, and assembly, ensuring quality, efficiency, and compliance with regulatory standards.
Developed and implemented production schedules to meet output targets and workflow timelines.
Oversaw team performance, provided on-the-floor support, and worked cross-functionally with other departments to maintain consistency across operations.
Maintained strict quality control and inventory protocols to meet internal standards and customer expectations.
Floral Designer
Design's by Vogt's
Sturgis
03.2019 - 12.2020
Designed custom floral arrangements for weddings, funerals, and special events, ensuring alignment with client vision, event themes and budget.
Assisted with large-scale event installations and handled on-site setup and breakdown.
Managed order preparation, scheduling, and delivery to ensure on-time fulfillment.
Maintained shop organization, monitored inventory, and supported day-to-day operations.
Event Coordinator
Music Promoter
USA
04.2017 - 05.2020
Booked and coordinated live music acts for venues and independent events, handling all outreach, negotiations, and contract terms.
Managed artist relations and hospitality, including booking logistics, day-of show support, and advancing needs for performers and crews.
Co-produced and hosted independent "renegade" stages at major festivals like Electric Forest and Camp Bisco, overseeing programming, sound coordination, and crowd management.
Led marketing through digital campaigns, street team coordination, and community outreach to drive attendance and engagement.
Handled backend operations including invoicing, budget tracking, vendor coordination, and organizing travel and accommodation logistics.
Registered Behavior Technician (RBT)
Centria Health
Ann Arbor
01.2018 - 01.2020
Provided one-on-one Applied Behavior Analysis (ABA) therapy to children, ages 2-16, with developmental and behavioral needs in both home and clinical settings.
Followed individualized treatment plans designed by supervising BCBAs, adjusting techniques as needed to support client progress.
Collected and analyzed behavioral data during sessions to inform care decisions and track outcomes.
Maintained detailed and accurate documentation while adhering to HIPAA and clinical compliance standards.
Registered Behavior Technician (RBT)
Excel Employment Options
Howell
01.2017 - 01.2018
Provided direct behavioral therapy to clients aged 2-25 in a clinical setting, using principles of Applied Behavior Analysis (ABA) to support a range of developmental and behavioral needs.
Focused on building functional skills, independence, and community-based behaviors tailored to each client's personal goals.
Implemented behavior plans developed by supervising BCBAs and adapted strategies based on session outcomes.
Used secure digital systems to document behavior data in real time and maintain accurate records.
Maintained a supportive, consistent environment while adhering to clinical protocols, HIPAA standards, and ethical care practices.