Candice Zayas
Summary
Dynamic professional with a proven track record in sales and customer service, notably at JPMorgan Chase. Expert in cross-selling and upselling, fostering strong client relationships that drive loyalty. Adept at educating customers on products, ensuring satisfaction and repeat business. Committed to delivering exceptional results through effective communication and interpersonal skills.
Overview
2026
2026
years of professional experience
Work History
Lead Budtender
Kings House of Fire
08.2025 - Current
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
Nail Artist
Self-employeed
2024 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Grew repeat client base through effective marketing and customer service.
- Offered personalized services according to needs and preferences.
Makeup Artist
Self-employeed
2018 - Current
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired look.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Personal Banker
JPMorgan Chase
08.2022 - 08.2025
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted financial products by maintaining excellent service offering knowledge.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Education
Bachelor of Arts - Digital Communications And Media
City University of New York
New York (City), NY01-2023
Skills
- Sales proficiency
- Customer service expertise
- Customer education
- Interpersonal skills
- Cross-selling and upselling
- Verbal and written communication
Timeline
Lead Budtender
Kings House of Fire
08.2025 - Current
Personal Banker
JPMorgan Chase
08.2022 - 08.2025
Nail Artist
Self-employeed
2024 - Current
Makeup Artist
Self-employeed
2018 - Current
Bachelor of Arts - Digital Communications And Media
City University of New York