Justine Cuprill
Plainfield
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
12
12
years of professional experience
2004
2004
years of post-secondary education
Work History
Server
The Folly
New York
04.2021 - 09.2025
- Provided excellent customer service in a fast-paced environment.
- Managed food and drink orders efficiently using point-of-sale system.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on service standards and restaurant procedures.
- Prepared drinks according to standard recipes.
- Coordinated all activities related to special events including contracts, invoices, receipts, and special requests.
Server/Bartender
Ten Degrees
New York
05.2019 - 03.2020
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Prepared drinks according to standard recipes.
- Stocked service areas with supplies during slow periods.
Server
The Folly/The Brooklyneer
New York
03.2016 - 11.2019
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Server
PS. 450
New York
01.2014 - 03.2016
- Provided excellent customer service to ensure satisfaction.
- Upsold menu items to enhance guest experience and increase sales.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Set up tables in between patrons to reduce wait times.
- Resolved guest complaints promptly to enhance overall dining experience.
Education
Saint Jean Baptiste H.S.
New York, NYSkills
- Customer service
- Point-of-sale operation
- Order management
- Event coordination
- Upselling techniques
- Attention to detail
- Task prioritization
- High volume service
Timeline
Server
The Folly
04.2021 - 09.2025
Server/Bartender
Ten Degrees
05.2019 - 03.2020
Server
The Folly/The Brooklyneer
03.2016 - 11.2019
Server
PS. 450
01.2014 - 03.2016
Saint Jean Baptiste H.S.