Justine D. Alston
Anchorage
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
22
22
years of professional experience
Work History
Front Desk Receptionist
Alaska Endodontic Specialists
Anchorage
09.2024 - 12.2025
- Greeted patients warmly and guided them through check-in procedures.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and addressed patient inquiries efficiently.
Pharmacy Technician
Genoa Healthcare
Anchorage
03.2018 - 06.2024
- Filled prescriptions accurately using pharmacy software systems.
- Assisted pharmacists in patient medication management and counseling.
- Maintained inventory levels and organized stock in the pharmacy.
Direct Support Professional
Hope Community Resources
Anchorage
01.2015 - 01.2020
- works directly with people with intellectual or developmental disabilities
- Assist individuals to become independent and integrated into their community
- meeting medical and behavioral health needs, and teaching workplace, social, and activities of daily living skills
Pharmacy Technician
Walgreens
Anchorage
09.2010 - 11.2014
- Receive written prescription or refill requests and verify that information is complete and accurate
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels
- Answer telephones, responding to questions or requests
- Maintain proper storage and security conditions for drugs
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information
Cashier
Value Village
Anchorage
07.2007 - 07.2008
- Cash handling
- Greeting customers
- Assist with stocking/restocking
- Data entry
Cashier
Pizza Hut
Anchorage
06.2004 - 07.2007
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
Education
Diploma -
Bartlett High School
Anchorage, AKSkills
- Cash handling experience
- Outstanding customer service
- Works well with a variety of people
- Conflict resolution skills
- Excellent Computer skills
- Ready to learn
Relevant Skills And Experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints, Check to ensure that appropriate changes were made to resolve customers' problems., Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken, Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills, Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers, Teach and provide all aspects personal care, Perform light housekeeping duties to ensure the home is clean and safe, Transport clients to and from personal appointments and community events, Administer medications as needed, Complete accurate notes and records of supports provided, Receive written prescription or refill requests and verify that information is complete and accurate, Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels, Answer telephones, responding to questions or requests, Maintain proper storage and security conditions for drugs, Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information, Receive payment by cash, check, credit cards, vouchers, or automatic debits, Issue receipts, refunds, credits, or change due to customers, Assist customers by providing information and resolving their complaints, Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners, Greet customers entering establishments
Timeline
Front Desk Receptionist
Alaska Endodontic Specialists
09.2024 - 12.2025
Pharmacy Technician
Genoa Healthcare
03.2018 - 06.2024
Direct Support Professional
Hope Community Resources
01.2015 - 01.2020
Pharmacy Technician
Walgreens
09.2010 - 11.2014
Cashier
Value Village
07.2007 - 07.2008
Cashier
Pizza Hut
06.2004 - 07.2007
Diploma -
Bartlett High School