Izabel Lazo
Tampa,FL
Summary
Reliable food service worker bringing several years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Florida Orthopedic Institute
Tampa
09.2024 - Current
- Greeted patients and visitors with professionalism and warmth at a leading orthopedic facility.
- Managed multi-line phone system to schedule appointments and respond to inquiries efficiently.
- Maintained patient records, ensuring accuracy and confidentiality in compliance with regulations.
- Processed insurance information, verifying eligibility and assisting patients with paperwork.
- Collaborated with medical staff to streamline front desk operations and improve communication.
- Organized office supplies and equipment for optimal front desk functionality and accessibility.
- Greeted customers warmly and made them feel welcome.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
Fruit Designer
Edible Arrangements
Tampa
12.2019 - 04.2021
- Ensured all food safety protocols were followed while handling produce during preparation and assembly stages.
- Utilized various cutting tools such as paring knives and apple corers when preparing produce for a project.
- Assisted colleagues with assembling intricate designs where necessary.
- Communicated with clients to understand their needs and preferences regarding the design of their edible arrangements.
- Inspected produce upon arrival to ensure it met quality standards before use in any project.
- Created unique designs that incorporated fresh fruits, vegetables, herbs, and edible flowers.
- Sliced fruits into uniform sizes for aesthetic purposes when creating an arrangement or dish.
- Organized inventory of fruits, vegetables, herbs. according to seasonality and availability.
- Worked overtime when necessary during peak periods such as holidays or special occasions.
- Maintained cleanliness of work area throughout the day by washing down surfaces regularly between projects.
Cashier
Winn Dixie Supermarket
Tampa, FL
02.2017 - 06.2020
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Armwood High School
Seffner, FL05-2019
Skills
- Customer Service
- Multitasking
- Strong Work Ethic
- Team Oriented
- Productivity and Efficiency
- Cash handling experience
- Working Quickly
- Positive Attitude
- Quick Learner
- Flexible Schedule
Timeline
Front Desk Receptionist
Florida Orthopedic Institute
09.2024 - Current
Fruit Designer
Edible Arrangements
12.2019 - 04.2021
Cashier
Winn Dixie Supermarket
02.2017 - 06.2020
High School Diploma -
Armwood High School