Justine Gomez
Summary
I am a highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. As well as a goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate Team Leader
Silver Studios
Mesilla, NM
07.2019 - 02.2022
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for the jewelry.
- Maintained customer satisfaction with quick and professional handling of product returns and exchanges.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
Education
Bachelor of Science - Nursing Science
New Mexico State University
Las Cruces, NM05.2025
High School Diploma -
Las Montanas Charter High School
Las Cruces, NM05.2021
Skills
- Policy and Procedure Adherence
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
- Customer Service
- Safety and Cleanliness Standards
- Expense Reports
- Building Customer Relationships and Loyalty
- Sales and Promotions
- Time Management
- Merchandising and Display
- Store Opening and Closing
- Item Ticketing and Pricing
- Cash Register Operations
Timeline
Sales Associate Team Leader
Silver Studios
07.2019 - 02.2022
Bachelor of Science - Nursing Science
New Mexico State University
High School Diploma -
Las Montanas Charter High School
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