Summary
Overview
Work History
Education
Skills
Timeline
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Justine Kittle

East Liverpool,OH

Summary

With a proven track record at Jetstream Ground Services, I excel in new hire training and creative problem-solving, enhancing team productivity and compliance. My leadership in planning and employee relations has significantly boosted staff development, leveraging both hard and soft skills to achieve organizational goals without exceeding.

Overview

9
9
years of professional experience

Work History

Cabin Appearance Trainer

Jetstream Ground Services
04.2023 - 10.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Cabin Appearance Supervisor

Jetstream Ground Services
06.2022 - 10.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

RON Operations Manager

Jetstream Ground Services
10.2021 - 06.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Cabin Appearance Supervisor

Jetstream Ground Services
05.2021 - 10.2021

Cabin Appearance Lead

Jetstream Ground Services
06.2018 - 05.2021

Led of team of cabin cleaners to clean and search aircraft’s per TSA and FAA Regulations and requirements.

Cabin Appearance Cleaner

Jetstream Ground Services
08.2017 - 07.2018
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.

Package Handler

Fed Ex Ground
02.2016 - 05.2017
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Modern Glass

Ware Handler
06.2015 - 02.2016

Handling of ware. Packing, sorting and approving orders for shipment. Loading and unloading ware on the lehr before the packing of the ware.

Education

High School Diploma -

Stark State College
Canton, OH
06.2024

Skills

  • New Hire Training
  • Planning and coordination
  • Creative Problem-Solving
  • Public Speaking
  • Course Planning
  • Group and individual instruction
  • Lesson Planning
  • Program Management
  • Compliance Training
  • Employee Relations

Timeline

Cabin Appearance Trainer

Jetstream Ground Services
04.2023 - 10.2024

Cabin Appearance Supervisor

Jetstream Ground Services
06.2022 - 10.2024

RON Operations Manager

Jetstream Ground Services
10.2021 - 06.2022

Cabin Appearance Supervisor

Jetstream Ground Services
05.2021 - 10.2021

Cabin Appearance Lead

Jetstream Ground Services
06.2018 - 05.2021

Cabin Appearance Cleaner

Jetstream Ground Services
08.2017 - 07.2018

Package Handler

Fed Ex Ground
02.2016 - 05.2017

Modern Glass

Ware Handler
06.2015 - 02.2016

High School Diploma -

Stark State College
Justine Kittle