Justine Litton
Palm Desert,CA
Summary
Looking forward to pursuing a career in the medical field. In February 2024, I finished Phlebotomy School and passed the NHA exam.
Having lived with diabetes for more than forty years, I know that my experience with the disease, retail management and customer service, would be a great background for easing patience's anxiety and comfort level.
Overview
18
18
years of professional experience
Work History
Caregiver
Home Instead Senior Care Home
02.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Team Member
Trader Joe's
04.2023 - 07.2023
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
Vitamin Clerk
Sprouts Market
05.2016 - 03.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Participated in ongoing educational opportunities related to vitamins and supplements, consistently enhancing product knowledge expertise within the team.
Assistant Vitamin Manager
Sprouts
07.2018 - 06.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Assistant Store Manager
Vitamin Cottage By Natural Grocers
05.2006 - 11.2015
- Member of "Opening" Store Team.
- Managed staff of 40+ employees, along with schedules, interview, hired and trained staff to comply with policies and procedures.
- Conducted weekly staff meeting to motivate team, address concerns and questions and evaluate progress toward store goals.
- Maintained positive customer relationship with very busy downtown store where customers came to shop 2-3 times per day.
Education
Some College (No Degree) - Passed NHA Test Feb. 2024
Phlebotomy of The Desert
Palm Desert, CASome College (No Degree) - General Studies
Denver Community College
Denver, COSkills
- Operational Efficiency
- Inventory Control Processes
- Handling Complaints and Inquiries
- Customer Satisfaction
- Problem Anticipation and Resolution
- Regulatory and Legal Compliance
- Analytical Skills
- Health and Safety Procedures
Timeline
Caregiver
Home Instead Senior Care Home
02.2024 - Current
Team Member
Trader Joe's
04.2023 - 07.2023
Assistant Vitamin Manager
Sprouts
07.2018 - 06.2020
Vitamin Clerk
Sprouts Market
05.2016 - 03.2023
Assistant Store Manager
Vitamin Cottage By Natural Grocers
05.2006 - 11.2015
Some College (No Degree) - Passed NHA Test Feb. 2024
Phlebotomy of The Desert
Some College (No Degree) - General Studies
Denver Community College
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