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 Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 2 years of experience building community and developing social skills through incremental therapeutic techniques.  Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. 

Adept at managing high-stress situations and ensuring client satisfaction, With roles at CNS Healthcare and Capital One, enhancing customer loyalty and operational efficiency. Skilled in data entry and active listening, approaching to improved service delivery and compliance, showcasing a commitment to excellence and attention to detail.

Proven Project Officer at Duke of Edinburgh Award, adept in project management and relationship building. Excelled in streamlining workflows, enhancing client outcomes by 30%, and fostering stakeholder relations. Skilled in Microsoft Office and effective communication, consistently delivering projects that exceed expectations.

Proven leader in client support and advocacy, excelling in project management and team collaboration. At Sheltering Arms Children and Family Services, significantly improved client outcomes through meticulous documentation and effective communication. Expert in Microsoft Office and adept at fostering interdisciplinary teamwork, ensuring optimal service delivery and compliance. Professional with strong background in coordinating support services, prepared for this role. Skilled in problem-solving, communication, and customer service, ensuring seamless operations and client satisfaction. Focused on team collaboration, adaptable to changing needs, and consistently results-driven. Known for reliability and proactive approach to addressing challenges and meeting goals.

Justine McGillvray

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Support Coordinator

Behavioral Advocate

Assistant Property Manager

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Bachelor of Science - Psychology

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Support Coordinator

Behavioral Advocate

Assistant Property Manager

Bachelor of Science - Psychology

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