Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
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Justine Means

Orono

Summary

Proven Dispatcher at Foggs water taxis, adept in customer assistance and critical thinking, enhanced service efficiency and resolved complaints effectively. Excelled in scheduling and problem-solving, demonstrating exceptional customer service and accuracy in data management. Skilled in both interpersonal interactions and meticulous organizational tasks, significantly contributing to operational success. Eager to learn and develop in dynamic environment. Contributes keen ability to quickly grasp new systems and procedures, bolstered by effective communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Dispatcher

elaina fogg
06.2022 - Current
  • Greet and welcome guests in a kind and friendly manner.
  • Assist and schedule customers over the phone and in person.
  • Resolve customer complaints related to service issues or delays.
  • Manage a large volume of phone calls while ensuring accuracy in data entry.
  • Take payment from customers over the phone and in person effectively and accurately.

Cleaner

Nora Hamilton
05.2025 - 08.2025
  • Greeted customers and provided excellent customer service.
  • Maintained cleanliness and organization of assigned areas, ensuring compliance with safety standards.
  • Developed efficient cleaning schedules to optimize workflow and maintain high standards of hygiene.
  • Conducted regular inspections to identify maintenance needs and ensure consistent service quality.

Education

High School Diploma - Psychology

University of Maine
Orono, ME
05-2027

High School Diploma -

Falmouth Highschool
05-2023

Skills

  • Customer service
  • Problem-solving skills
  • Scheduling
  • Data entry
  • Active listening
  • Attention to detail
  • Organization

Timeline

Cleaner

Nora Hamilton
05.2025 - 08.2025

Dispatcher

elaina fogg
06.2022 - Current

High School Diploma -

Falmouth Highschool

High School Diploma - Psychology

University of Maine

Education and Training

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