Justine Moore
Relocating ,AZ
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Emergency Communication Dispatcher
City of Arcata
Arcata
09.2021 - Current
- Received and evaluated emergency calls from the public, determined the nature of the call and provided necessary instructions.
- Maintained accurate records of all incoming calls, including times received, callers name and address, type of incident reported, response units dispatched and other pertinent information.
- Interpreted complex data quickly in order to assess situations accurately and response appropriately.
- Operated a variety of communication equipment such as computers, telephones, radios, and other related technology.
- Researched vehicle wanted and missing persons information.
Child Support Assistant
County of Humboldt
Humboldt
09.2019 - Current
- Generated reports related to case statuses and payment history.
- Provided customer service to clients regarding their child support cases.
- Communicated with state agencies and other organizations to obtain necessary documents for cases.
- Maintained accurate records of all case interactions and transactions in the computer system.
- Assisted clients with filing paperwork for child support orders.
- Extra help
Receptionist
Open Door Community Health
11.2018 - 09.2019
- Greeted visitors entering the establishment to determine nature and purpose of visit.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained client accounts by obtaining, recording, and updating personal and financial information.
- Answered, screened, and forwarded incoming phone while managing Multi-line telephone systems.
- Performed data entry tasks into various computer systems accurately and promptly.
Receptionist
Humboldt Dermatology
06.2018 - 11.2018
- Protected client’s rights by maintaining confidentiality of personal financial and medical information.
- Maintained and organized filing system of confidential client information in accordance with company policy.
- Scheduled and confirmed appointments.
- Processed customer payments using cash registers or point of sale terminals according to company policy and procedure.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
No degree - Early Childhood Education
State Fair Community College
Skills
- Critical thinking
- Team collaboration
- Attention to detail
- Record Keeping
- Information gathering
- Active listening
Timeline
Emergency Communication Dispatcher
City of Arcata
09.2021 - Current
Child Support Assistant
County of Humboldt
09.2019 - Current
Receptionist
Open Door Community Health
11.2018 - 09.2019
Receptionist
Humboldt Dermatology
06.2018 - 11.2018
No degree - Early Childhood Education
State Fair Community College