Justine Mujica
Port Angeles
Summary
Developed strong leadership and customer service skills in fast-paced environment. Specializes in team coordination and providing exceptional customer experiences. Seeking to transition into new field where problem-solving and interpersonal skills can be leveraged effectively.
Overview
4
4
years of professional experience
Work History
Lead Barista
Country Coffee and Grub
Sequim, WA
06.2023 - Current
- Trained and mentored junior baristas on coffee preparation techniques and customer service skills.
- Oversaw daily operations, ensuring adherence to quality standards and efficient workflow in high-volume environment.
- Managed inventory control, minimizing waste while maintaining adequate stock levels for peak hours.
- Coordinated with suppliers to source high-quality coffee beans and ingredients, ensuring exceptional product quality.
- Used POS system to accurately enter orders and process payments.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Implemented efficient cooking techniques to enhance meal presentation and taste.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Collaborated with the management team to develop innovative beverage recipes, increasing sales and customer satisfaction.
Crew Member
Dairy Queen Grill & Chill
Sequim, WA
06.2022 - 06.2023
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Resolved customer complaints promptly, fostering positive experiences and loyalty to the brand.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
Sequim High School
Sequim, WA06.2025
Skills
- Adaptability to change
- Supply ordering
- Inventory management
- Conflict handling
- Guest service
- Problem-solving
- Attention to detail
- Team player
- Exceptional customer service
- Cleanliness standards
- Cooking
Timeline
Lead Barista
Country Coffee and Grub
06.2023 - Current
Crew Member
Dairy Queen Grill & Chill
06.2022 - 06.2023
High School Diploma -
Sequim High School