Justine Sandoval
San Antonio,TX
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Pharmacy Technician
Walgreen's Pharmacy
San Antonio, Texas
12.2020 - 12.2025
- Provided customer service to patients by answering questions about medications and health-related topics.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Communicated effectively with patients to ensure understanding of medication usage and potential side effects.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Interpreted and processed medication orders under supervision of pharmacist.
- Maintained proper storage and security conditions for drugs to ensure compliance with regulations.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted in training new employees on pharmacy procedures.
- Collaborated with team members to enhance workflow efficiency and ensure timely medication delivery.
Education
Associate of Applied Science - Medical Assisting
University Of Incarnate Word
4301 Broadway, San Antonio, Tx 7820901-2026
High School Diploma -
Memorial High School
1227 Memorial St, San Antonio, Tx 7822806-2021
Skills
- Medication dispensing
- Inventory management
- Prescription processing
- Regulatory compliance
- Patient communication
- Cross-functional collaboration
- Problem resolution
- Customer service
- Time management
- Insurance verification
- Confidentiality and HIPAA
- Updating medication histories
- Processing payments
- Insurance billing
- Record preparation
- Effective communication
- Team collaboration
- Professionalism in healthcare
- Problem-solving skills
- Prescription filling
- Ordering and stocking medications
- Bookkeeping
- File management
- Data entry techniques
- Strong communication skills
Languages
English, Spanish
Professional
Certification
Certified Clinical Medical Assistant
References
References available upon request.
Timeline
Pharmacy Technician
Walgreen's Pharmacy
12.2020 - 12.2025
Associate of Applied Science - Medical Assisting
University Of Incarnate Word
High School Diploma -
Memorial High School